Encore Las Vegas

The room was clean , plus I did upgrade my room, so the view was very nice …

Everything at Encore was far above our expectations. The property, the staff, the room, the view, the pool(s), the multiple restaurants and endless luxury shops means that you never have to leave. You actually don’t want to leave because the world outside is not nearly as nice. Special shout out to Tableau restaurant for lunch. What a beautiful place and wonderful staff.

This is for our honeymoon and when we told to the front desk, the staff arranged the 29/F for us with Sphere view immediately, she also offered $100 breakfast coupons at The Buffet in Wynn. The Buffet is amazing. Truly thankful to those special offers. Encore is super luxury, very good service, helpful staff, we had booked day tour during our stay in Vegas and they even walked with us to the pickup point. Nothing to be complained! Definitely my first choice if I will go to Vegas again.

The room is clean, large and very comfortable. The best hotel in Las Vegas so far.

It's overall good for my family, but they still need to be improved

The service was not meeting the expectation at all and I was feeling disappointed. During my stay, I had requested some items to be sent up to the room. However when I returned to room at night, only part of the items were received. The excuse from front desk was that I had turned on Do Not Disturb sign which they were not able to enter my room for item delivery. Well, if I had turned on the sign, why would I receive some of the items I requested. My boyfriend was not feeling well and he barely ate anything during dinner. So we placed room service order via the in room iPad. However after 45 min, nothing was received. Then I called to in room dining, they said they received the order but it was empty. Well, you won’t double check with your guest? The whole experience was not that good especially in terms of guest services, and we had paid extra to upgrade to the suite.