Tusity One

Muy limpio y muy bien ubicado

Espectacular!!!

Good things: Clean room. Good location. Affordable. Bad: The checkin process is bad, we almost didnt get in to the hotell at all, with two tired children at 23:00. Booked for 4 people. Bed linens for two only. There are no drawers to but anything away. Cutlery only for two people, two forks, two knives, two spoons and so on. Road noise is bad, bring earplugs. No vaccum cleaner or even a broom. The room was basically little las canteras beach at the end of the week. Tried calling them during checkin and pressed 2 for english, the person didnt really speak english. Everything worked out but honestly, if they cant even give you the code to the door to actually get into the hotell to start the checkin process thats pretty bad, if it wasnt for a kind spanish speaking guest that talked to them on our behalf we would not have been able to check in because the check in computer didnt work. I contacted them a week before we arrived and they said that they would send us the check in process the day we arrived, they didnt. Things to improve: Fix the broken check in process. If a family of four books a room there should be stuff there for four people. Give every room a broom to sweep the floors.

No staff, but that's the point. Lobby so dark we could barely use the computer to check ourselves in. Couldn't get AC to work. Window opened onto a walkway. And the worst, the bathroom door is frosted glass that doesn't even go all the way to the top, it had a huge 3 foot gap at the top, no privacy. Cs

Short stay to visit some of the island

Dank There was no one available at check in and the self check in didn’t work. No cleaning service throughout the stay, no extra towels, and no extra toiletries. The AC stopped working at beginning of our stay and when we advised them that it needed fixing they didn’t make any attempt to repair it. Very hot musty stay.