Occidental Las Palmas

We stayed in the hotel for 7 nights, while visiting Las Palmas for a week. We chose it on the basis of recommendations/ratings. The bedroom was good, very comfortable super king sized bed (we requested an upgrade), clean and tidy. Very quiet, despite overlooking police station/main road. Bathroom is open plan into the bedroom which isn't for everyone (lack of privacy, especially with toilet). Also no bathroom fan. Shower water pressure wasn't great, also leaked and caused puddles, but this was largely fixed after we reported it (not fully fixed I should add, possibly a problem throughout the hotel?) Staff were friendly, particularly those on reception who also helped us with some inquiries around transport, restaurants, etc... Breakfast good, a wide range of foods and drinks including the chance to request something bespoke eg omelette. Skytop/rooftop bar wasn't open when we went (the space was, the bar itself wasn't) but you can take your own drinks up which is great. There was a salsa night one night, which was fantastic (didn't join in, but observed). I suspect they run a few events like this during the summer. The location was its only real downside for us, but you can't fault the hotel for that as we maybe just chose the wrong spot. To access decent restaurants / 'life', you either have to bus it or walk 20 mins in either direction. Ideally, we'd prefer to be maybe 10 mins walk to a busier spot. The port, which IS walkable, has some good restaurants but your best bet is to bus it to the old town (Vegueta) where there's much more life, and some truly beautiful buildings. Buses are very easy and reliable though, so a small complaint. Visited the aquarium too, highly recommend. And Maspalomas.

Pleasant staff at the reception. Happy with the breakfast as well - fresh food, decent variety, always being replenished. Room layout is a disaster - it’s just an absolutely open space. Shower water was running into the room, shower itself was hot/cold/hot/cold - I guess there is an issue with mixer tap. I was scared not to get burnt. Toilet door was not closing and missing the part of rubber insulation - so you can actually see the person inside. If someone goes toilet at night the light is automatically switches on which is bright enough to light up and the whole room - as there is no wall separating toilet/shower from the rest of the room. Minibar fridge was not working properly. In addition, our room had extra door to some staff storage area so one day I got waken up by two ladies chatting in there.

Ideally located and easy to find. Efficient check in but on arrival discovered there was no bar and no food available. Only drinks from lobby and snacks from vending machine. Think this is somewhat more of an hotel for business rather than leisure. Reception was very helpful and professional and rooms were immaculate. There is however a rooftop bar but this only opens at weekends. Would certainly recommend without hesitation and good price point too.

Beautifully modern clean hotel in a great location . Reception staff are amazing and so accommodating . We only stayed one night as transiting between Morocco and Madeira, but this hotel is well located near the Marina and many bars and restaurants so ideal . The room was very modern , clean and well furnished . The beds are comfortable and a fab breakfast is provided . We will be very plesed to return as it’s a great hotel , amazing staff and location is perfect .

good location in the "middle" of everything. I mean within walking distance there is so much to see, Playa de Canteras, Marine , San Telmo with nice bars and restaurants. It is also easy to go this hotel by Taxi or by Global busses. Hotel has very nice breakfast with friendly and helpful staff at the breakfast room.

Room was okay although the shower was leaking and we had water everywhere in the bathroom. Room service sometimes forgot to finish tidying the room. Some receptionist were amazing but others weren’t unfortunately.