Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)

Mercure Hotel Feitian (Lanzhou Railway Station Subway Station) anmeldelser

Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)

No.7 Tianshui South Road, Chengguan District, Lanzhou, Gansu, 730000, ChinaVis hoteloplysninger
Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)
Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)
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Gæsteanmeldelser

9.1/10
Good
1064 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter8.9
Service9.1
Renlighed9.2
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Alle anmeldelser(1064)
Positive anmeldelser(1013)
Anmeldelser med billeder/video(155)
Nemt at komme rundt(201)
Praktisk beliggenhed(184)
Tæt på togstation(146)
Venligt personale i receptionen(68)
Stilfuldt miljø(64)
Lækker morgenmad(15)
Har boet der flere gange(7)
Negative anmeldelser(51)
Gæstebruger
Særligt værelse med queensize-seng
Overnattede i maj 2025
Solorejsende
11 anmeldelse
7.5/10
Slået op den 22. jun. 2025
The staff were very helpful and friendly. They helped me order takeaways online and navigate the apps. The were also very quick to respond if there were issues. Only thing I would say is that the hotel is supposed to be non-smoking (that’s what I was told), but on multiple occasions I could smell smoke in the bathroom through the vent (very strong). I made a complaint and they said they spoke to the guest but unfortunately this didn’t stop. Cleanliness could have been better as when I first had the room, the room did smell smoky including the pillows. I had to re-clean the wood in the room myself with towel and soap since it was dusty and had a strong smoke smell so I couldn’t sleep and it gave me a headache. I think the rooms need a deep clean if you are to get rid of smoke smell from the bed, furniture, wood. You have your own aircon which is good so there is not a central system.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at our hotel and taking the time to share your detailed feedback. We are very glad to hear your positive comments on our front desk service team. At the same time, we also take your serious concerns about the "smoke-free environment" and "room cleanliness" very seriously. We sincerely apologize for the strong smell of smoke you repeatedly detected from the bathroom vent during your stay. Although our hotel strictly enforces a smoke-free policy and takes measures against violations (such as communicating with the relevant guests), it is clea
Cheburek
Boutique Room (Double Bed) (Air Conditioner)
Overnattede i maj 2025
Solorejsende
51 anmeldelse
8.0/10
Meget god
Slået op den 15. jun. 2025
This is not a Mercure brand hotel. That being said, the hotel is ok, old but clean. Area is good.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at Feitian Mercure Hotel and taking the time to share your genuine experience with us. Your feedback is of great significance to us. We fully understand your feelings regarding the differences in brand standards. Feitian Mercure Hotel is committed to providing guests with a comfortable, clean accommodation environment and friendly service. We are deeply gratified to learn that you are satisfied with the cleanliness of the room and the overall service, which is a great affirmation of our team's hard work. At the same time, we have carefully listened t.
Anonym bruger
Særligt værelse med queensize-seng
Overnattede i sep. 2024
Par
52 anmeldelse
10/10
Enestående
Slået op den 27. okt. 2024
Convenient (opp lanzhou train station) and clean, the towels are packed in plastic bag, very hygienic. But it is not mercure chain though posted as mercure in trip.com.
Oversæt
Svar fra overnatningssted: Dear guests, hello! Thank you very much for your enthusiastic praise and support of Feitian Meiju! Your recognition is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of service, looking forward to welcoming you again and gathering with each of you who have traveled far! By the way, we also have non-Meiju brand hotels displayed on our external website~I wonder if it's not clear enough?
FrenchieAlex
Særligt værelse med queensize-seng
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
10/10
Enestående
Slået op den 2. jul. 2025
Good for one night in Lanzhou I appreciate the self-laundry service
Oversæt
Svar fra overnatningssted: Dear guest: Wow! Our entire team is overjoyed to see your five-star review! Maintaining a clean environment and providing warm service are our daily routines. It's so great to bring you a convenient stay experience! You are always welcome home!
Shami_2024
Særligt værelse med queensize-seng
Overnattede i jul. 2024
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 18. aug. 2024
This hotel is very good.
Oversæt
Svar fra overnatningssted: Dear guest: Hello! Your praise is better than sunshine, your praise is better than flowers in full bloom! With your encouragement, we will continue to work hard and look forward to your visit again!
Han Siregar
Særligt værelse med queensize-seng
Overnattede i aug. 2024
Solorejsende
47 anmeldelse
6.5/10
Slået op den 16. sep. 2024
This hotel is not a Mercure hotel. Picture of front of the hotel is misleading to indicate it is the Mercure hotel.
Oversæt
Svar fra overnatningssted: Dear guest: After reading your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. We clearly show the non-Mercure hotel on the Internet, the Mercure flying hotel stores have their own characteristics, for the room size we also have a larger room for the best queen bed, boutique queen bed for different needs of guests to choose, at the same time we will continue to improve the facilities and equipment, so that you can see that we are in the hotel in the continuous efforts to improve. We will always welcome each guest with better service, and finally wish you a happy life, thank you for your sincere evaluation.
sieng jock kong
Elegant standardværelse
Overnattede i feb. 2024
Solorejsende
9 anmeldelse
7.0/10
Slået op den 1. apr. 2024
The hotel is quite old, anyway it's cleaner than I thought. Peaceful environment as well. It's located just right Infront of the train station. Excellent location
Oversæt
Svar fra overnatningssted: Dear guest: Hello, thank you very much for choosing to stay at Mercure Flying Hotel. We will continue to work hard to improve our services and hope to meet you again at Mercure Flying Hotel. However, in terms of cost performance, it is still preferential near the railway station with convenient transportation. I wish you a happy mood and a happy family!
choi
Særligt værelse med queensize-seng
Overnattede i jul. 2024
Solorejsende
76 anmeldelse
8.0/10
Meget god
Slået op den 15. nov. 2024
Close to station… room size was reasonable station on the main road, it was fine for a night stay.
Oversæt
Svar fra overnatningssted: Thank you not only for choosing to stay at Feitian Meiju Hotel, but also for giving us so much affirmation. It is our honor to serve you, and we appreciate the opportunity you have given us. The entire staff of Feitian Meiju looks forward to your next visit!
TheDawg
Guestroom (Double Bed) (Air Conditioner)
Overnattede i jun. 2024
Forretningsrejsende
285 anmeldelse
10/10
Enestående
Slået op den 22. aug. 2024
This hotel has good location, nearby the train station or nice amenities good attractions nearby the hotel
Oversæt
Svar fra overnatningssted: Dear guests, hello! Thank you for your recognition, we will continue to use warm and comfortable living environment, warm and thoughtful service, to repay every customer! The hotel is located in No.7 Tianshui South Road, Chengguan District, 100 meters away from the railway station (opposite the west exit of the railway station), 150 meters away from Metro Line 2, convenient transportation! Looking forward to your next visit!
Wouter
Særligt værelse med queensize-seng
Overnattede i jun. 2024
Par
63 anmeldelse
10/10
Enestående
Slået op den 19. jul. 2024
Great hotel , I love that you can wash your clothes here by yourself without extra pay. Great for when you have been on the road for a while and need to do some washing 👍
Oversæt
Svar fra overnatningssted: Dear guests: Fate let us meet in the beautiful Jincheng-Lanzhou, warm and friendly service to each guest is what we should do, to bring each guest more and better service is our pursuit. We look forward to your coming again. All of us at Mercure Flying wish you a happy life! Work well!
Alberto
Elegant standardværelse
Overnattede i jun. 2024
Rejs med venner
23 anmeldelse
8.5/10
Meget god
Slået op den 22. jul. 2024
The location is very convenient, close to many shops and restaurants. The hotel is equipped with everything, even a self-service laundry for its guests. Clean room, spacious enough...
Oversæt
Svar fra overnatningssted: On the road, there is always unexpected warmth, here, satisfaction is only expected, moved and surprise is the direction that has been pursued. Thank you for your praise, we hope to accompany you on the journey. Our hotel is located in Tianshui South Road No. 7, 100 meters away from the railway station, 150 meters away from subway line 2 around the convenient transportation, a lot of food, is your travel out of the best choice, looking forward to your next stay oh!
Thinnakorn Poonvasin
Særligt værelse med queensize-seng
Overnattede i maj 2024
Solorejsende
96 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jun. 2024
Location is very good just a bit walking from Lanzhou railway station. Hotel is very clean with all amenity you need . The worst thing is the room is a bit small.
Oversæt
Svar fra overnatningssted: Dear guest: Hello, thank you very much for choosing to stay at Mercure Flying Hotel. As you said, the hotel is located 100 meters away from the train station, and the transportation, shopping and business travel are first-class convenience. At the same time, we continue to work hard to improve our services. We also have large rooms such as boutique queen bed and Gourmet Queen bed. We hope to meet you again at Mercure Flying Hotel. I wish you a happy mood and a happy family!
FK
Elegant standardværelse
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
10/10
Enestående
Slået op den 21. jun. 2024
Although room is small it is well designed. All the required amenties are available. Loved the free use of washing machine and dryer. Excellent reception service. Location is right next to Lanzhou train station.
Oversæt
Svar fra overnatningssted: Dear guests: Fate let us meet in the beautiful Jincheng-Lanzhou, warm and friendly service to each guest is what we should do, to bring each guest more and better service is our pursuit. We look forward to your coming again. All of us at Mercure Flying wish you a happy life! Work well!
Andrade
Elegant standardværelse
Overnattede i maj 2024
Solorejsende
16 anmeldelse
9.0/10
Fantastisk
Slået op den 8. jul. 2024
name on hotel different from name on reservation... very confusing but once located, everything fine
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for your sharing, I am sorry that this stay did not fully meet your expectations. We will give timely feedback on every valuable suggestion you mention, find out the shortcomings from the details, maintain the good aspects, and improve the shortcomings. The hotel is located in No.7 Tianshui South Road, Chengguan District, 100 meters away from the railway station, 150 meters away from Metro Line 2, convenient transportation! We look forward to your visit again, wish you happy every day!
Anonym bruger
Særligt værelse med queensize-seng
Overnattede i jul. 2024
Par
13 anmeldelse
8.5/10
Meget god
Slået op den 12. nov. 2024
Great location with many eateries around. Room was clean and spacious.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for your thoughtful review. The hotel is located 100 meters from the train station (cross the underground passage from the west exit of Lanzhou Station and you're there) and 150 meters from the subway station, with convenient transportation and complete supporting facilities nearby. Each of our employees will provide you with a feeling of being at home through more considerate and meticulous service. Wishing you all the best!