Mercure Hotel Feitian (Lanzhou Railway Station Subway Station)

The staff were very helpful and friendly. They helped me order takeaways online and navigate the apps. The were also very quick to respond if there were issues. Only thing I would say is that the hotel is supposed to be non-smoking (that’s what I was told), but on multiple occasions I could smell smoke in the bathroom through the vent (very strong). I made a complaint and they said they spoke to the guest but unfortunately this didn’t stop. Cleanliness could have been better as when I first had the room, the room did smell smoky including the pillows. I had to re-clean the wood in the room myself with towel and soap since it was dusty and had a strong smoke smell so I couldn’t sleep and it gave me a headache. I think the rooms need a deep clean if you are to get rid of smoke smell from the bed, furniture, wood. You have your own aircon which is good so there is not a central system.

Good for one night in Lanzhou I appreciate the self-laundry service

The hotel is quite old, anyway it's cleaner than I thought. Peaceful environment as well. It's located just right Infront of the train station. Excellent location