Guinate Club Apartamentos

Stayed for a week in May lovely clean apartment only negative of the room no freezer part of fridge. All the staff every helpful, lovely pool area & no rush for sun beds. Plenty of choice of food & drinks at the snack bar & food shops near by. Yes it is up cardiac hill but if you take different routes it’s not too bad. Only down side was our shower flooded the room below we could not use the shower and we told we may have had to change rooms. Didn’t end up moving in the end but I disrupted a day of our holiday we thought they may have let us keep the room on as we had a late departure or give us a different room but that was not the case. We would stay again.

This was our third stay in 12m, again it delivered a wonderful relaxing holiday. Guinate is an oasis of calm, gentle background music drifts around the pool, and a pleasant breeze balances the hot sun. Patricio, the manager, strikes the perfect balance between warm hospitality & professional assurance. His calm, confident presence ensures everything runs smoothly, making guests feel both safe & genuinely cared for. The high standards across the complex are consistently maintained from the pristine pool to the beautifully kept plants and shrubs, a special mention to the housekeeping team, especially Maritza & Nati whose hardwork and cheerful smiles and helpful nature add a personal touch. The apartments attract a lovely mix of guests, creating a warm, inclusive atmosphere. The spacious rooms and large bathroom make you feel at home. Each apartment has its own sun facing balcony. With sunbeds always available, it's the perfect place for a fantastic holiday. See you in November 😎

I just wanted to warn people that we turned up after 11pm to find the hotel shut. There was a number to call to open a keybox but our phones couldn't connect. There were other families also stuck outside. Luckily a couple already staying there turned up after a while and helped us to get in touch with someone. I genuinely thought we'd have to sleep outside until reception opened in the morning which would have been hard with two neurodiverse kids. Other than that we had a lovely time. The place was quiet, very close to town and apartment large which was great for our daughter who is autistic and struggles with the louder hotels. Staff were lovely and friendly. Not really what you want if you like something more lively but was fine for us.