Adya Hotel Langkawi

I recently stayed at Adya Hotel and had a mixed experience. The check-in process required a RM100 deposit, payable only in cash, which may be inconvenient for those expecting to use a credit card. That said, I appreciated that the receptionist allowed me to proceed with check-in and pay the deposit later. However, the front desk staff lacked warmth and seemed more focused on completing the process quickly and getting guests away from the counter rather than offering a welcoming experience. The room itself was spacious and comfortable, equipped with useful amenities such as a refrigerator, iron, and ironing board. However, only one bottle of refilled filtered water was provided, which felt insufficient. There were also just two cups available for tea or coffee, which may be limiting for guests staying more than one night. While the housekeeping staff were friendly, their attention to detail was lacking. During service, the bed was made and towels were replaced, but the cups were left untouched and not cleaned or replaced, which was disappointing. The swimming pool was another downside. The water was noticeably unclean, it appeared murky, and no towels were provided despite signage stating otherwise. This reflects a lack of proper maintenance and attention to guest experience. It did not feel hygienic or inviting. These issues reflect a broader concern about the hotel's cleanliness and general upkeep. About breakfast, over three days, the breakfast menu lacked variety and showed little effort. Most items were repeated daily: baked beans, baked potatoes, beef patties, samosa, nasi lemak, and either fried noodles or vermicelli. The chicken was cut into tiny pieces and not replenished after 9.00 AM, only bony scraps were left for late guests. Despite these issues, I must commend the waiter, who worked efficiently to keep tables and used plates clean at all times. The egg station was also well-run, with prompt and accurate service. Still, overall breakfast quality was 2.5/5 at best. Adya Hotel has the foundation to be a good Muslim-friendly hotel, but it seriously lacks attention to detail, maintenance, and guest hospitality. The pool’s condition, the breakfast shortcomings, the lack of warmth at the front desk, and the just-enough housekeeping show complacency. Langkawi’s tourism image is already facing challenges. If hotels like Adya don’t step up, guests will stop returning and the business risks fading out entirely. This stay was enough for me. I won’t be coming back unless real improvements are made. Please improve, especially in the name of being a Muslim-friendly hotel. Be more welcoming. Look after the details. Make guests want to return.

Overall ok, just hand wash sink clogged and shower water temperature inconsistent

This place is so run down that it’s equivalent to a cheap dodgy hostel or backpackers. Definitely needs a commercial clean up and full on renovation. The carpets have a mouldy stench. The staff and management we superb and very accommodating to our complaints and this is the only reason why we stayed there instead of leaving on day 1 of our 3 day stay. They attempted to do everything they could within their power or control to keep us satisfied.