The Resort at Lake of the Ozarks

The employees were great !! The room was clean but much smaller than the picture made it look. Also didn't care for view of parking lot .

I hate to leave a poor review but there’s not much good I can say about our two night visit to this facility. Upon check in, I requested that the facility remove the card on file and replace it with another card. They failed to do that, therefore all charges were applied to a card that I only wanted to use to reserve the room. The staff member at check out simply commented that they failed to swap the cards in the system as I requested. Simple request that was mishandled. When we checked into our room, it was late in the evening. We noticed that the outside light was directly over our door. Upon entering our room, tons of bugs entered as well. Little did we know, they were simply joining the bugs that were already in the room. The bed and bathroom had bugs all over, along with dirt and “body hair”. My girlfriend found a portion of a weave under the desk next to the TV. When we presented these concerns shortly after checking in, we were given two new bed sheets and were told that the room would be cleaned the following morning. When we returned the following afternoon and being gone all morning, we found that the floor had been mopped but nothing else had been done. The weave was, and still is, where we found it. My Mom, Girlfriend, and her daughter slept on top of their clean clothes all weekend. The beds were dirty and disgusting. I would not recommend this facility to anyone, truthfully. All other amenities were completely overshadowed by the poorly cleaned rooms.

Disappointed Older resort with some remodeling done. Our room was ok. Couch was hard and uncomfortable. The bed was horrendous. Sleeping in the parking lot would probably be comfortable. The mattress was about 3 inches thick and hard. Originally booked as a three night stay but left after one night.

Although the room had been recently updated, it was an old motel converted. There was debris on the floor and window seals.

nice location, very good restaurant, comfy bed, easy parking. one very simple problem was no handrails in bathroom. bath was very nice but nothing to grab. this is why every room that i have ever been has a loose towel rack if they don't have a hand grip. simple fix that will save money overall. we will stay here again. we bring our own hand grips.

overall not bad for the price but definitely not a place I would stay for more than one night. parking was full and difficult to find an open space. Hotel is older and remodeled and in good condition. Room was clean. Beds are very hard and uncomfortable, and need a foam topper. Shower has no slip proof bottom, are old slick porcelain and have no grab bars and no place to set soap or shampoo up higher than the tub. Breakfast area is ok, apple juice tasted fermented in the machine. Staff are always friendly and the breakfast area is good for family to hang out and play games in the evening.