Fairmont Château Lake Louise

Fairmont Château Lake Louise anmeldelser

Fairmont Château Lake Louise

111 Lake Louise Dr, Lake Louise, Alberta, T0L 1E0, CanadaVis hoteloplysninger
Fairmont Château Lake Louise
Fairmont Château Lake LouiseFairmont Château Lake LouiseFairmont Château Lake Louise
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Gæsteanmeldelser

9.4/10
Vidunderligt
96 anmeldelse
Bekræftede anmeldelser
Placering9.8
Faciliteter9.1
Service9.3
Renlighed9.5
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Alle anmeldelser(96)
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Fantastiske værelser(26)
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Rent og ryddeligt(13)
Afsondret udsigt over sø(11)
Stilfuldt miljø(9)
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Negative anmeldelser(2)
Kseniia Koshevaia
Fairmont King Size Seng Værelse Bjergudsigt
Overnattede i nov. 2024
Par
28 anmeldelse
8.0/10
Meget god
Slået op den 23. dec. 2024
I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations. It's important to us that our guests enjoy a restful stay, and we apologize for the disturbances and the lack of essential amenities in your room. We appreciate your honesty as it helps us improve our guest experience. We hope to have the opportunity to welcome you back under better circumstances and restore your faith in our hospitality.~Fairmont Chateau Lake Louise
BKT
Fairmont-værelse med kingsize-seng
Overnattede i jun. 2024
Par
55 anmeldelse
10.0/10
Enestående
Slået op den 26. aug. 2024
best hotel in lake louise... the view was amazing front lake view
Oversæt
Svar fra overnatningssted: Thank you for the fantastic review! We're delighted that you enjoyed the stunning lakefront views and consider us the best hotel in Lake Louise. We look forward to welcoming you back for more breathtaking moments at the Chateau. ~Fairmont Chateau Lake Louise
Gæstebruger
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jan. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 11. feb. 2024
Perfect place, perfect people, perfect room. It’s really nice hotel, hope see you soon next time.
Oversæt
Binwei
Deluxe-værelse med kingsize-seng – søudsigt
Overnattede i maj 2024
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. jun. 2024
We received a room upgrade to suite at the check-in, which was fantastic. The concierge service could be better, we asked for utensils sent to our room and waited for 30 minutes. However, they ended up also sending a microwave to our room for us to heat up the foods.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We're delighted to hear you enjoyed the room upgrade to a suite. We apologize for the delay in the concierge service but are glad to know they went the extra mile by providing a microwave. We appreciate your understanding and look forward to welcoming you back for an even better experience. ~Fairmont Chateau Lake Louise
Gæstebruger
Fairmont-værelse med kingsize-seng
Overnattede i mar. 2025
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 20. apr. 2025
everything are exelence
Oversæt
LeeMaria
Deluxe-værelse med 2 queensize-senge(mount temple)
Overnattede i aug. 2023
Familie
1 anmeldelse
7.5/10
Slået op den 8. sep. 2023
When we checked in we decided to pay for the extra night. As soon as we got in the bedroom, we were completely underwhelmed with how small and outdated the room is. It is nowhere near worth that price. If given a choice, It’s not even worth $200. We paid $1275 for the first night and they took out $1711 for the second night. Immediately we cancelled the second night and asked to be upgraded to a lake view room for just the one night. They made us wait 2 1/2 hours for the new room to be available. It looked the same just a little spacious. The bathroom window does not have blinds so you can be seen in the bathroom. We just had to make a way to cover it when we use the bathroom. The biggest benefit is that lake Louise is just there, which was the whole purpose of our trip. It was nice to have the priority guest discount as well for the canoeing which my family enjoyed. Overall, we would still go back but will definitely wait for a much lower pricing than that we paid for.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback, LeeMaria. We genuinely apologize that the room did not meet your expectations and for the inconvenience experienced during your stay. We always strive to provide the best for our guests, and it's disheartening to hear that certain aspects of your stay fell short. We are in this process of refurbishing and renovating our rooms for a more comfortable and modern experience for our guests, and we'd love to have you back once the improvements are made. We're glad to hear you enjoyed the proximity to Lake Louise and the benefits of the priority guest discount for canoeing and we sincerely appreciate your willingness to consider a return and promise to work towards making your future experiences with us better. ~Fairmont Chateau Lake Louise
HuJenny
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jul. 2022
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. sep. 2022
A spectacular hotel…very impressed by its updates. We were told there was no lakeview room. However, when we opened the room door, wow! Beautiful lake view…surprised! Great view of sunrise…feel privileged as the hotel guests. In addition, hotel sells tickets to Moraine Lake that is hard to get to. Although we spent almost $1000 for a night, it is worth it. It was a very enjoyable stay!
Oversæt
Gæstebruger
Fairmont To Queen Size Seng Værelse Søudsigt
Overnattede i sep. 2022
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 1. nov. 2022
Very nice and wonderful hotel. Good location for watching Lake Louise. Staffs are very helpful and friendly.
Oversæt
Gæstebruger
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jul. 2022
Familie
1 anmeldelse
7.0/10
Slået op den 26. aug. 2022
Service ok. Water heater (for bathroom) not working. Shower tap too tight to turn. Food ok. Overall only the location is excellent, the rest doesn’t match 5-Star hotel services.
Oversæt
Fleming
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i maj 2022
Par
1 anmeldelse
6.5/10
Slået op den 27. jun. 2022
Terrible food - $50 for a piece of cardboard masquerading as a schnitzel. The antipasto board was chunks of cheddar and something else out of the catering bag, with chopped salami, on a plate. Guys, really?! The leading restaurant there wouldn't survive if the environment was competitive. Service was hit and miss: front desk was great, but in the restaurants it just depended on who you got. Hotel is tired, with small rooms, no aircon or fans, and windows that open just 5cm. My wife posted a disappointed review elsewhere and the hotel replied to put in the public domain that someone would contact her: no one has of course. For this price it needs to be spot on. You can't trade on location forever. Or just maybe you can.
Oversæt
Katherine
Deluxe-værelse
Overnattede i feb. 2025
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 9. apr. 2025
第二次入住這家酒店,實在喜歡。雖然這次房間小了點,但仍然是湖景,並且安靜。包了早餐,這裏的早餐豐富,就是星級酒店水平,質量品種都可以,咖啡也濃郁。酒店其實有不少餐廳,選擇不算少。泳池和熱水泡浴都不錯。早上出去hiking,雪地裏走走,看看雪山,非常愜意!
Oversæt
Anonym bruger
Deluxe-værelse med 2 queensize-senge(mount temple)
Overnattede i dec. 2024
Familie
9 anmeldelse
5.7/10
Slået op den 5. jan. 2025
價格是頂級價。但是房間裏連一瓶水都沒有的,大堂也沒有水,那邊沒有超市的,就讓你樓下商場買,我呵呵了。住過那麼多高級酒店,這個真的性價比很低,基本上無服務,停車40加幣一晚上,也是呵呵。餐廳牛排都是糊的…我也是醉了,不推薦住,去參觀一下,看看湖不錯,別上當
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. Your comments are invaluable to us as they help us improve. We hope to have the opportunity to welcome you back in the future and provide a stay that truly reflects the high standards we aim to uphold.~Fairmont Chateau Lake Louise
Anonym bruger
Søudsigt Fairmont-værelse
Overnattede i jan. 2025
Par
10 anmeldelse
10.0/10
Enestående
Slået op den 26. feb. 2025
定了湖景房風景還不錯,酒店的活動很豐富。雖然酒店歷史很老了但是房間裏的設施還挺新的,就是房間有點小。
Oversæt
Gæstebruger
Deluxe-værelse med 2 queensize-senge(mount temple)
Overnattede i okt. 2024
Rejs med venner
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. dec. 2024
特別棒的勒 免費升級了湖景房 服務也很好!送水送被子都挺及時的 景色太美啦!!以後還會再來的! 湖景房感覺會比山景房的設施新一些 住湖景房的體驗感會很好,去看了山景房,雖然比湖景房大一些,但整體設施都更老舊。 各方面都很好! 景色服務設施都對得起這個價格
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review and rating! We're delighted to hear that you enjoyed the complimentary upgrade to a lakeview room and appreciated our timely service. It’s fantastic that the breathtaking views made your stay memorable. We look forward to welcoming you back for another excellent experience at the Chateau.~Fairmont Chateau Lake Louise
lena_shi
Deluxe-værelse
Overnattede i okt. 2024
Rejs med venner
3 anmeldelse
8.5/10
Meget god
Slået op den 13. nov. 2024
酒店位於露易斯湖畔,風景優美,得天獨厚,裝修歐洲城堡風格,早餐雖然不是免費,但品種豐富,非常美味,房間提供咖啡機和茶包,但沒有瓶裝水,停車居然要收費40加幣/日。
Oversæt
Svar fra overnatningssted: Thank you, Lena, for your review. We're pleased to hear that you appreciated our European castle-style décor and enjoyed the delicious breakfast offerings. We understand your concerns about the parking fee and the lack of bottled water in the rooms. For your future reference, we are happy to provide bottle water upon request! We hope to welcome you back soon for an even better stay at the Chateau.~Fairmont Chateau Lake Louise