For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.8
Faciliteter9.1
Service9.3
Renlighed9.5
Filtrer efter:
Sortér efter:
Alle anmeldelser(96)
Positive anmeldelser(94)
Anmeldelser med billeder/video(43)
Fantastisk ophold!(26)
Fantastiske værelser(26)
Venligt personale(25)
Fantastisk beliggenhed(16)
Rent og ryddeligt(13)
Afsondret udsigt over sø(11)
Stilfuldt miljø(9)
Lækker morgenmad(7)
Negative anmeldelser(2)
Kseniia Koshevaia
Fairmont King Size Seng Værelse Bjergudsigt
Overnattede i nov. 2024
Par
28 anmeldelse
8.0/10
Meget god
Slået op den 23. dec. 2024
I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations. It's important to us that our guests enjoy a restful stay, and we apologize for the disturbances and the lack of essential amenities in your room. We appreciate your honesty as it helps us improve our guest experience. We hope to have the opportunity to welcome you back under better circumstances and restore your faith in our hospitality.~Fairmont Chateau Lake Louise
BKT
Fairmont-værelse med kingsize-seng
Overnattede i jun. 2024
Par
55 anmeldelse
10.0/10
Enestående
Slået op den 26. aug. 2024
best hotel in lake louise... the view was amazing front lake view
Oversæt
Svar fra overnatningssted: Thank you for the fantastic review! We're delighted that you enjoyed the stunning lakefront views and consider us the best hotel in Lake Louise. We look forward to welcoming you back for more breathtaking moments at the Chateau. ~Fairmont Chateau Lake Louise
Gæstebruger
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jan. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 11. feb. 2024
Perfect place, perfect people, perfect room.
It’s really nice hotel, hope see you soon next time.
Oversæt
Binwei
Deluxe-værelse med kingsize-seng – søudsigt
Overnattede i maj 2024
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. jun. 2024
We received a room upgrade to suite at the check-in, which was fantastic. The concierge service could be better, we asked for utensils sent to our room and waited for 30 minutes. However, they ended up also sending a microwave to our room for us to heat up the foods.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We're delighted to hear you enjoyed the room upgrade to a suite. We apologize for the delay in the concierge service but are glad to know they went the extra mile by providing a microwave. We appreciate your understanding and look forward to welcoming you back for an even better experience. ~Fairmont Chateau Lake Louise
Gæstebruger
Fairmont-værelse med kingsize-seng
Overnattede i mar. 2025
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 20. apr. 2025
everything are exelence
Oversæt
LeeMaria
Deluxe-værelse med 2 queensize-senge(mount temple)
Overnattede i aug. 2023
Familie
1 anmeldelse
7.5/10
Slået op den 8. sep. 2023
When we checked in we decided to pay for the extra night. As soon as we got in the bedroom, we were completely underwhelmed with how small and outdated the room is. It is nowhere near worth that price. If given a choice, It’s not even worth $200. We paid $1275 for the first night and they took out $1711 for the second night. Immediately we cancelled the second night and asked to be upgraded to a lake view room for just the one night. They made us wait 2 1/2 hours for the new room to be available. It looked the same just a little spacious. The bathroom window does not have blinds so you can be seen in the bathroom. We just had to make a way to cover it when we use the bathroom. The biggest benefit is that lake Louise is just there, which was the whole purpose of our trip. It was nice to have the priority guest discount as well for the canoeing which my family enjoyed. Overall, we would still go back but will definitely wait for a much lower pricing than that we paid for.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback, LeeMaria. We genuinely apologize that the room did not meet your expectations and for the inconvenience experienced during your stay. We always strive to provide the best for our guests, and it's disheartening to hear that certain aspects of your stay fell short. We are in this process of refurbishing and renovating our rooms for a more comfortable and modern experience for our guests, and we'd love to have you back once the improvements are made. We're glad to hear you enjoyed the proximity to Lake Louise and the benefits of the priority guest discount for canoeing and we sincerely appreciate your willingness to consider a return and promise to work towards making your future experiences with us better. ~Fairmont Chateau Lake Louise
HuJenny
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jul. 2022
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. sep. 2022
A spectacular hotel…very impressed by its updates. We were told there was no lakeview room. However, when we opened the room door, wow! Beautiful lake view…surprised! Great view of sunrise…feel privileged as the hotel guests. In addition, hotel sells tickets to Moraine Lake that is hard to get to. Although we spent almost $1000 for a night, it is worth it. It was a very enjoyable stay!
Oversæt
Gæstebruger
Fairmont To Queen Size Seng Værelse Søudsigt
Overnattede i sep. 2022
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 1. nov. 2022
Very nice and wonderful hotel. Good location for watching Lake Louise. Staffs are very helpful and friendly.
Oversæt
Gæstebruger
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i jul. 2022
Familie
1 anmeldelse
7.0/10
Slået op den 26. aug. 2022
Service ok. Water heater (for bathroom) not working. Shower tap too tight to turn. Food ok. Overall only the location is excellent, the rest doesn’t match 5-Star hotel services.
Oversæt
Fleming
Deluxe-værelse med kingsize-seng(mount temple)
Overnattede i maj 2022
Par
1 anmeldelse
6.5/10
Slået op den 27. jun. 2022
Terrible food - $50 for a piece of cardboard masquerading as a schnitzel. The antipasto board was chunks of cheddar and something else out of the catering bag, with chopped salami, on a plate. Guys, really?! The leading restaurant there wouldn't survive if the environment was competitive. Service was hit and miss: front desk was great, but in the restaurants it just depended on who you got. Hotel is tired, with small rooms, no aircon or fans, and windows that open just 5cm. My wife posted a disappointed review elsewhere and the hotel replied to put in the public domain that someone would contact her: no one has of course. For this price it needs to be spot on. You can't trade on location forever. Or just maybe you can.
Svar fra overnatningssted: Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. Your comments are invaluable to us as they help us improve. We hope to have the opportunity to welcome you back in the future and provide a stay that truly reflects the high standards we aim to uphold.~Fairmont Chateau Lake Louise
Svar fra overnatningssted: Thank you for your wonderful review and rating! We're delighted to hear that you enjoyed the complimentary upgrade to a lakeview room and appreciated our timely service. It’s fantastic that the breathtaking views made your stay memorable. We look forward to welcoming you back for another excellent experience at the Chateau.~Fairmont Chateau Lake Louise
Svar fra overnatningssted: Thank you, Lena, for your review. We're pleased to hear that you appreciated our European castle-style décor and enjoyed the delicious breakfast offerings. We understand your concerns about the parking fee and the lack of bottled water in the rooms. For your future reference, we are happy to provide bottle water upon request! We hope to welcome you back soon for an even better stay at the Chateau.~Fairmont Chateau Lake Louise