The Terrace Hotel at Lake Junaluska

Awesome hotel We love this hotel. It exceeded our expectations in every way. We’re booking another stay when we get back home.

We stay at this property quite often, and are generally pleased with the facility. This visit, and it was late in the evening when we discovered it, the heat, air and fan in the room did not work. Thank goodness it was a moderate night and although neither of us got a "good" nights sleep, we were able to stay on top of the covers and get some sleep with absolutely no air moving. My daughter coughed some, but thank goodness it did not get hot enough to trigger her asthma. We reported it to the front desk upon checkout to avoid another customer having to deal with a non-working system, and we will certainly be back to the property next month. It's generally a quiet, safe property for women travelers.

Bad & the Good The room climate control wasn’t working upon arrival 1st nite so I was very cold. The next day the room still wasn’t repaired so they switched me to a room with proper heat. I mean I kinda feel like I should have been discounted on the price for that but nope. I wasn’t in the mood to argue it so I just paid and left after my stay was over. On the bright side the hotel location on the lakeside is beautiful. The rooms are old but clean and the beds are super comfy. The buffet breakfast is actually very good but get there early when the food is nice and fresh.

First experience in the area. Love the tranquility! Will stay again

Lovely setting Comfortable place and beautiful setting overlooking the lake. The guest lounge was especially nice. Unfortunately, the dining facility is under renovation, so the breakfast buffet was only adequate. It should be completed soon.

Always quiet, safe, well-kept property, convenient to everything in the area.