Bluegreen Vacations Christmas Mountain Village, an Ascend Resort

One of the best townhouses I've ever stayed in with my family. I love the privacy of the cabins, great parking, kid friendly and definitely loved having 2 kitchens. It was close to everything! I plan to visit next June!

Staff is super responsive and super friendly. We had several requests and they were there within 10 minutes to fix stuff and bring us stuff. Lots of amenities and lots of fun things to do and it was just perfect. Lots of pine trees and the area was just gorgeous. The super annoying thing is we had to pay $30 PER DAY extra automatically charged to us for the amenities. This was completely extra AFTER we had already paid for the resort and we were charged this on arrival. This was just very wrong and I was very upset about this. Everything else was just perfect.

This was our first stay at the Timbers. The Timbers cabins are very comfortable. We found everything clean and well appointed . We did call for some minor assistance - needed a high chair and laundry soap. Our requests were immediately answered. We used the pool/hot tub/locker rooms and found them to be clean and convenient. We would stay here again. Thank you to the staff for making our getaway so enjoyable.

Complete ghouls and scumbags. When a family member dies who is stuck in one of these horrible time shares, they aggressively take legal action against the living relatives to try and force continued maintenance payments. Multiple harassing letters from lawyers to every member of the family as they try to trick people into sending them free money.

The resort was fine but rooms were very small. Staff was friendly. The $30 per day fee is ridiculous since the amenities are just normal ones you would expect. We would not stay there again for this reason alone.

Ridiculous rip off scheme! I almost booked this location for a Mother’s Day trip. Luckily I read the reviews before confirming my week long stay here. I called the resort and was indeed informed that upon arrival I would be charged an automatic $30 per day amenity fee to cover the use of basics like the pool, clubhouse and “free” onsite parking. Now if I’m paying an extra $30 whether I use the amenities or not, is it really free? When I asked for contact information for Hilton corporate, the manager was unable to provide the information. In addition to the $549 for the exchange and extra vacation fee, I was informed that upon arrival I would be charged $221.59. There is nothing in writing that would have prepared anyone for this additional DAILY fee yet the manager insisted that it is posted on RCI when making the reservation. The disclaimer mentions a $30 fee but does not mention that it is a per day fee. Unbelievable! What a shameful way to nickel and dime customers and families looking to make memories with their loved ones. I suggest this resort familiarizes its staff with the definition of amenities and hospitality and begin to provide them both free of charge! Meanwhile I will take my business and money elsewhere!