Disney's Port Orleans Resort - Riverside

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I think next time I will stay at the French Quarter, sister-resort to Riverside. actually, I'll be staying anywhere that's quieter than any Disney resort imaginable! But that's another story.I am not sure if the music sets the vibe but here are the differences. And, I could stay at the French Quarter and be a happy visitor with the amenities. The music is different. By the way., There's more horn at Riverside and after a while it just sounds like noise. The French Quarter is currently renovating its rooms. however, the resort has a more laid-back feeling and vibe than Riverside. The French quarter landscaping is in square grids with quiet walkways around gardens that lead to the various buildings. Riverside is set off on different winding pathways that lead to bungalow style buildings culminating in the main building that more or less funnels people to its cafeteria and has no sitting areas outside. The Pools - Let's start with the pools. Riverside has a large pool that is removed from the main building that serves as the lobby, the bar and the huge cafeteria. The pool is very very busy. My sister and I checked out the hot tub only to find that there were children jumping in and out of it as if it was a kiddie pool. yes, adults were supervising. Sorry, my association with hot tubs is you sit in them to soak and for conversation. There is no diving board. On the other hand, he has smaller pools scattered throughout the resort, which are wonderful and very quiet. No one was in the hot tub at the French quarter. In fact, it's removed from the pool area, hidden in plain sight and creates a space for soaking not playing. The pool at the French Quarter is also very large with Mardi Gras themes of a huge Dragon and Poseidon waterslide. visually more attractive. The seating area is larger and more accommodating to families which therefore creates less stress and more open space. I noticed that both pools are near the canals, which is visually attractive, but worrisome due to signage warning of snakes and alligators. or ironic. The Cafeteria. Riverside resort is nice. let's face it, Disney - besides having security more efficient than TSA pre-check- has the answer to feeding masses of people on all its properties. Disney does it well. The cafeteria is big. The staff is marvelous and helpful, considering there are always tons of families with their scooters, Cadillac strollers and loose, running around kids. The noise level is crazy. I had two meals over at the French Quarter and I'm not sure why, but there did not seem to be the frenzied need to rush through the process of acquiring food as Riverside. I enjoyed two nice meals over at the French Quarter, and I would suggest if you can that you consider eating at 4 o'clock instead of the witching hours of breakfast and 630 on. 4 o'clock is also a good time to eat at Disney restaurants that require reservations. There is some leisure when you're able to sit down this early and you aren'

A fabulous hotel. Loved it. Fantastic grounds beautifully maintained. It was pouring with rain when we arrived and a member of staff kindly drove us to our room in a golf buggy. They couldn't do enough for us. The food hall was perfect for what we needed. The transport to the parks was an eye opener. We hadn't used it before as this was our first time staying in a Disney hotel. We usually hired a car but wont be doing that again. The bus service was excellent and rarely had to wait more than 5 minutes. Room was spot on. Clean and good sized. We are a family of 4 and had plenty of room. Would highly recommend this hotel. Thanks for a fab holiday with cherished memories.

Simply amazing, we stayed here during hurricane Milton as we were not allowed to leave the state due to restrictions put in place by the state governor. Firstly massive praise to all the staff and cast members. (Elizabeth) in the customer relations was so sweet and helped us out with getting the room for our stay (Wed 9th- Friday 11th) to ride out hurricane Milton, and secondly to everyone else who stayed professional and kind even during the pre hurricane and the tidy up afterwards. A truly special place and in our opinion very safe to stay in Alligator Bayou house 26 room 2638 Fabulous.

We stayed there to be close to our family visiting. But would not recommend for couples. The room was spacious with a “lodging” decor (paneling in the walls), and did not offer any additional amenities or toiletries except shampoo, conditioner and body soap. It had a Murphy bed that converts to an additional bed best for families with children. Lodge 27 was a very good location near the food court, parking and bus depots.

We’ve stayed at this resort many times but this time we brought my handicap mother with us so I when booking the room online I requested a handicap accessible room. When we arrived our room was on the 2nd floor with no elevator access so I went to the front desk to explain that I needed a handicap accessible room because my mom has mobility issues and can’t access the 2nd floor and that we also need a room that has a walk-in shower with handicap rails. The employee assured me they could help but after checking said they did not have any handicap rooms available for the size of our party but could give us a regular room on the first floor and then proceeded to look at other resorts to see if they could accommodate us. After an hour and a half of looking I was told our only option was to either pay an additional $1200 for another room or keep the regular room they had available on the first floor. Unfortunately I had already spent a fortune to stay at this resort and didn’t have an additional $1200 to pay for an extra room so we had no choice but to stay in the regular room and do our best to make it handicap friendly. We had to move a chair into the bathroom for my mom to be able to use as a rail to get up and down from the toilet and in and out of the tub which was very scary. I was supposed to be on vacation but felt more stressed and worried throughout our stay because I was worried about my poor mother getting hurt because she didn’t have the proper handicap accommodations. It’s very disappointing that they didn’t have enough rooms to accommodate our needs especially since it was requested at the time we booked the resort.