Hotell & Spa Lögnäs Gård

Upon arrival, our room was not ready at 15:00, we had to wait another half an hour to get acess, and missed our spa slot before dinner. We were informed they were under a lot of stress... Once we arrived in our room, we found out the shower and restroom was outside, in a shared corridor. You'd think they should have informed us about this at the time of making the reservation. Every time we'd use the rest room, we'd need to consider bumping i to strangers on the way. Besides, the cost was the same as the hotelrooms!?! When we raised these issues with the reception, they only refered to an e-mail adress we could contact to let them know, which we have, since we really didn't get what we paid for. They have still 1 week later only reverted with a "we're sorry you feel this way". Seriously?! Unfortunately through, it didn't stop there, low hanging fruit for a service provider of a spa, is serving water, tea and dried fruit free of charge in the spa area, however here there was no dried fruit and a cup of tea was 30 sek!! I am sad to say, but as we have been here before, I thought I knew what to expect, and I was so looking forward to our stay, however we were awfully disappointed, especially since they really didn't seem to care at all...