The Plantation Inn

This is a "traveler be forwarned" review. I was looking for lodging during my stay in Hawaii this coming November and I saw what looked like a nice boutique hotel in Laihaina and they were running a "promotion". After looking at the room I thought it might be nice and so I booked a room. After surprising the wife she decided she'd rather stay in a full service hotel and so I called to cancel my reservation only to be told it was non-refundable. Surprised I looked at my confirmation and there under "CANCELLATION POLICY" it said "Reservations cancelled more than 15 days prior to arrival a $25 cancellation fee will be charged." No problem right? No. Above in the section begining with "A Suite Deal 20% off", buried in the text is "This promotion is noncancelable." Should I have caught that? Sure. Yes, it's buried in another section and the Cancellation Policy makes no reference to any further details. And so booking a room as I usually do with big hotel chains I discover these guys sneaked one in on me. Shame on me. But you don't have to be a victim. Now, having worked with many smaller companies over the past few decades I know when you run into this sort of shenanigan it usually means the organization is having a hard time cash flow wise which usually means the company is cutting corners and looking for ways to get cash in the door even if it means burning some bridges. Shame on them. I spoke with the manager and her position was "A deal is a deal." And she's right, even if the other party is underhanded. Anyway, beware. Steer clear of these guys.

We had a good stay. Breakfast and staff were great. Clean room in a quiet, old style inn/hotel. The pool area was also very clean and tidy. For the rate paid, we think that hair conditioner and body lotion should've been provided as basic toiletries/amenities. The clothes hanger on the balcony is a nice touch. Wifi worked well. The free parking was easy and plentiful. The location of the inn was perfect...secluded (quiet) but is a very short walk to shops and restaurants and a short drive to the popular beaches.

This place is a hidden gem! I truly didn't want to share because of selfishness of the find,but,its the most fabulous bed n breakfast in town! But yet so quiet and serene! If you have a few days in line,give it a try and you'll experience the same serenity!

My experience. 2 Days at the Plantation Inn. I am disappointed. The Video is awesome. When I we get there it was a different story. We had a room on the second Floor. There was no help with your luggage. Two flights of stairs. The walkway upstair was disgusting . Our room #21 mattress was very uncomfortable and seemed to me worn out and needed to be replaced. The staff were professional and our breakfast was ok. There were cars alarms going off 3-4am. My opinion I wouldn't go back. The Hotel is in a great location but it needs lot's some Help. 375.00 two star my opinion. Mahalo .

My wife and I really enjoyed the location and value of this Inn. It was a quick walk to a central part of Front Street in Lahaina and really close to one of the best shave ice places on the island. The staff was super friendly and walked us to our building upon check-in. The included breakfast options are slightly limited but it's included and tasted good so no complaints.

We stayed in the Plantation house after we arrived in Maui. It is a beautiful old house with spacious rooms and balconies. The pool was excellent with a wonderful selection of all inclusive breakfast items, We thoroughly recommend it

The inn is centrally located to all the shopping areas. Parking was never an issue. The Inn itself is beautiful and has a clean relaxing pool/hot tub area (the deep side of the pool is remarkably 12' deep). The staff is welcoming and addressed any questions or concerns we had. My favorite part of the stay was the morning breakfast that we enjoyed while sitting on the porch. I will definitely stay here again if I visit Lahaina in the future.

Beautiful quiet setting with fabulous breakfasts on the veranda each morning..after breakfast we walked right out of the room to the pool for a morning swim…we had a lanai room on the first floor and we would sit and read surrounded by a beautiful setting..the staff was courteous and friendly, and Nora was very helpful.

Best stay in Maui! Incredibly grateful for the friendly staff who took great care of us during our 6-night stay. Very clean establishment and delicious breakfast. The location was perfect for us: next to Front Street, the beach, great food trucks, Foodland, and spa. We didn’t have to drive far to get to other nearby restaurants we were interested in. Our stay was absolutely peaceful - little to no noise. Whenever we do come back to Maui, we’ll stay here from now on. We’ll tell our friends! Thank you for a wonderful honeymoon memory!