Sheraton Lagos Hotel

早餐不錯，洗衣服務很好

The front desk personnel are very inefficient and rude. My organisation had booked for me a full week and because of a mistake with their registration for the name of occupancy they refused me access at 5am. My office called to fix and still they where complicated about the office using a corporate card remotely and not a card in my name. At check-out, the same rudeness and inefficient process; my office had already done the full payment and it was complicated for them to finalise the bill for a restaurant although they had put a 2500USD reserve on my personal card. The rest of the staff is incredible. By the way the hotel smelled like old mildew.

Very nice hotel. Excellent staff at the pool bar, especially Kingsley and Collins. Good food,n also nice place to stay . Looking forward to come back again. Also the itallian resturant too was excellent,and the staff as well are so superb too.

I stay here as part of my journey to and from work in Nigeria. The staff are excellent and very attentive and accommodating. The rooms are clean and well kept although could do with some refurbishment in areas. The pool bar and Italian restaurant are great to cater for all your dining and food requirements. It’s a perfect place to relax on my way in and out of Lagos. The staff are by far the greatest asset in the whole business and deserve the respect and thanks I’m giving them. Keep up the great work guys. Special mention to Daniel , Victory , Damilola, Micheal , Kingsley, Benjamin , Omobola you guys are amazing and always treat me like a King. Thank you Mr Martin Burnside X

Sheraton Lagos Hotel is at the top of this business. Our check-in was smooth and rooms were ready without delayed. I stayed at the top floor Rm 528 and it's lovely. I felt somehow lonely missing my family while coming for our society event. However, the beautiful "welcoming" art work I met in my room set me in a relax mood. Securities were respectful, gallant and helpful, restaurants ladies with beautiful smiles, thanks to Omolade, Mary and others. Housekeeping always on point and on time, thanks to mr. Amos, supervior on my floor for his follow-up to make the room ready before we finish our daily session, my colleague in 536 as well testify on this. The housekeeping are always ready to assist. Would surly visit again with my family this time.

Old and drab hotel. Poor lighting in the rooms. If you are prone to allergies, this hotel is not for you. They have old carpets that don’t seem to be cleaned regularly. Got major allergies just 30mins after entering my room. Efforts to get an alternative room were treated with indifference. Front desk staff don’t work as a team- inconsistent messaging on check out times and erroneous billing. Called housekeeping four times to get towels. Each time phone was answered rudely with the receiver claiming the towels had been delivered.