Super 8 by Wyndham la Vale/Cumberland Area

The staff was amazing kind helpful caring Breakfast was what I like not overwhelming 24hr coffee is definitely stay here again

We reserved a 1 night stay and waited a very long time in the lobby for a room key. When the Room Key was given to us, the Room (Room 312) had an occupant or guest already staying in the room when we opened the door. This was a very unsafe situation and could have lead to the occupant hurting one of us or even calling the police. The lobby of the hotel was very unclean and not sanitized in any way especially to feed guests breakfast. I requested a refund and was denied. I was never offerred another room and even if I had, would not trust that the new room would be safe.

Good value for the money and staff friendly. Bed was comfortable. Common areas not vacuumed; bedspread had holes in it.

The customer service was great. The rooms were not. They need an update on the rooms. No room should smell like smoke even after it’s been cleaned out.

Would have gotten almost all 5 stars if they had taken the time to plow or shovel the parking lot as people left. Had to walk through 4 - 6 inches of snow to get in and out of the car with my stuff. That's hard for a 67 year old woman with arthritis. Staff was especially helpful once inside. Very pleasant which is why I chose to stay there on my return trip home. Will stay there again.

Working out of town they made it so easy to check in