Ibis Arcachon la Teste

Chambre agréable et propre

The only reason I’m writing this review is the quality of food and management in the restaurant being absolutely terrible, worst I have ever had, and I’m English and used to average food. The steak, duck and fries that were served looked terrible and tasted as bad. The potatoes they were off, cooked from the black off cuts of the potatoes, the steak and duck were tasteless as if the food was old and then overcooked. The quality of what was delivered was worse than McDonalds. The waitress was very good, but when I stated that the food was terrible, she went to talk to her manager who hid behind the scenes and refused to come and talk to me. Could they not have talked to the customer instead of hiding? The majority of the food was inedible, I gave some to our dog and he immediately needed the loo. I would strongly not recommend not eating at this hotel.

Dommage, l’accueil est agréable et l’hôtel plutôt bien situé pour ceux qui sont motorisés. Nous n’avons passé qu’une nuit mais pas réparatrice, bien au contraire. En effet nous étions installés au-dessus des cuisines, et les groupes extérieurs très vieillissants et bruyants des climatisations (chambres froides certainement) sont situés sous la fenêtre. C’est tout simplement insupportable. Cerise sur le gâteau, les poubelles sorties vers 5h30 et pas en toute discrétion. Pour ce deuxième point la réceptionniste a fait spontanément un geste commerciale en promettant de remonter le problème. Dommage, l’établissement est plutôt en bon état avec des chambres sympas, mais la fonction première d’un hôtel c’est de proposer de bonnes conditions pour dormir.