Hotel Boutique Simona

This is the only hotel in the town La Romana, do not get confused, when we did research about La Romana it looked beautiful. When we came there it was completely different since photos we had seen was from Altos de Chavon. Do not get mistaken by this. I do not know why they have photos at the beach, this hostel is not close to the beach at all. My friend and I stayed here during Spring. I was not very happy with the hotel. We got a very small room with a very small bed. We could barely sleep because the bed was too small, the smell in the room was unbearable (it smelled puke) and the rooms were quite unhygienic. The man who sat in the reception was not very helpful. One man in the reception told us that we could not go outside after 7 o'clock in the evening because it would be too dangerous for us. The other man (a little older) who sat in the reception suddenly said that we could be out for a longer time in the evening. This man (the older one) was not very kind to us, I do not speak very well Spanish and he would not help us to order food. He would sit and listen when I spoke on the phone and then make gestures as if I was stupid, instead of helping us. They do not have lunch or dinner, we had to order dinner to stay inside the hotel to eat, which is ok but when I asked the man in the reception if they had cutlery, he would not bother to look, he simply said no. Incredible. On a nicer note the lady in the reception is very sweet and she was helpful. The lady who does the breakfast and also works in the reception is very nice as well.

This small hotel was very comfortable and I was given a super big room. Breakfast on the terrace is great but above all I would like to mention the staff that since the reservation phase was extremely helpful, always smiling and available to explain things and give helpful advice.

Nos equivocamos en hacer la reserva por Booking y hicieron todo en su poder para alojarnos. El alojamiento está muy bien con un colchón excelente y un desayuno bien, pero lo importante es el carácter del personal que hacen todo lo posible para hacerte feliz. Totalmente recomendable; harán todo lo que tienen en su poder para verte feliz.