Avenue de la Promenade BP 606, La Marsa, Tunis, 2078, TunisiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
7.7/10
God
64 anmeldelse
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Bekræftede anmeldelser
Placering7.6
Faciliteter7.8
Service7.7
Renlighed7.8
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Alle anmeldelser(64)
Positive anmeldelser(37)
Anmeldelser med billeder/video(7)
Negative anmeldelser(6)
mail20100101
Overnattede i mar. 2024
Familie
5 anmeldelse
7.5/10
Slået op den 3. jun. 2024
Hotellets faciliteter er ok, og morgenmaden er god og rig.
Beliggenheden er ikke særlig god. Hotellet ligger isoleret i forstæderne, cirka 4 eller 5 kilometer fra den blå og hvide by. Denne afstand er ret akavet. Hvis man går, er det for langt; hvis man tager en taxa, er der desværre ingen UBER i Tunesien, og man støder ofte på tilfældige gebyrer og taxameterjusteringer, når man tager en taxa på vejen.
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Gæstebruger
Overnattede i jun. 2022
Booket for andre
1 anmeldelse
3.5/10
Slået op den 1. aug. 2022
Et meget dårligt hotel, bestemt ikke værdigt til en 5-stjernet vurdering.
Jeg gled i bruseren, og vandet nåede sengen på værelset. (Konstant fare)
Fjernsynet var utilgængeligt. Forhænget var brudt, hvilket gjorde det umuligt at sove godt. Sengen var ubehagelig. Toiletskyllet var i stykker. Minibaren virkede ikke.
5 stjerneskud, skuffet, meget skuffet!
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Nabs69
Standard-værelse
Overnattede i jun. 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. jul. 2025
Très bon accueil et hôtel très propre,merci à Hichem de la réception
Super hôtel très propre personnel très gentille bon petit déjeuner
Oversæt
Gæstebruger
Overnattede i maj 2025
Andet
10/10
Enestående
Slået op den 2. jun. 2025
Cannot praise this lovely hotel enough. Staff are very professional and well trained, from reception to waiters and even security. They are always helpful and proactive in ensuring you are well advised. I lost my cardigan and they found it for me. The breakfast is superb, so fresh and varied. The salad bar was my favourite. A mix of local traditional breakfast and continental. The atmosphere was relaxed and friendly. Any one visiting and not notice the superb views and only focus on petty matters, has a serious problem. My well being improved just from the the walks around the hotel overseeing amazing views. Would love to go back there again and again.
Oversæt
Vacation33137389969
Overnattede i apr. 2025
Par
6.0/10
Slået op den 7. maj 2025
Although Tunisia has made steps forward in tourism, since my last visit thirty years ago, still needs to learn and improve a lot . Golden Carthage Hotel is a huge hotel, with big rooms and lot of things to do. Our room 562, was spacious, comfortable and clean, but heating was out of work and the room temp wasn’t comfortable. Breakfast was adequate with horrible coffee and the meals not very tasty. One thing that is strange to Europeans is that smoking is permitted in the bar of the hotel and there is no information about it. Anyways the overall experience was OK, considering the fact that we were in Africa.
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Dandies73
Overnattede i maj 2024
Forretningsrejsende
10/10
Enestående
Slået op den 30. jun. 2024
Room was exceptionally clean and spacious. Bathroom good size and shower excellent. Nice touches on arrival - plate of fruit nicely presented and large bottle of water. Various restaurants in the facility. Amazing value for price. Would stay again here for sure.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that you found your room exceptionally clean and spacious, It is great to know that you enjoyed the variety of restaurants available at our facility and found the value for price to be amazing. Your positive comments mean a lot to us and will be shared with our team. We look forward to welcoming you back to Golden Carthage in the future.
elisa L
Overnattede i apr. 2024
Forretningsrejsende
10/10
Enestående
Slået op den 23. maj 2024
Wonderful stay in Golden tulip Carthage. Attentive and helpful staff. Great facilities and service. A special thank you and praise for Faycel the waiter in the Montaza restaurant. He is extremely welcoming, caring and made a big difference in the human experience.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing Golden Carthage for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our facilities and service, and that our staff were attentive and helpful throughout your stay. A special thank you for highlighting Faycel from the Montaza restaurant. We are thrilled to know that his welcoming and caring nature made a significant impact on your experience. Your kind words will be shared with him and the entire team. We look forward to welcoming you back for another wonderful stay in the future.
Thanchanok T
Overnattede i dec. 2023
Forretningsrejsende
2.0/10
Slået op den 23. jan. 2024
I have to stay in this hotel very often due to my work. And every time when we complained to the staff they acknowledged but problems never get solves. Noises problems. Door banging, furniture dragging noises from above of the room, staff shouting, staff talking outside of the room and any kind of noises you could imagine. The wall is so thin that u could hear anything and wake up in the middle of the night bc of the noises. I swear even late night like 9pm-2am there still noises of all I mentioned above like they dont care I dont know whether this problems accrues only on the 3rd flr or what but I can tell on the 3rd flr is way too hard to get well sleeps. If its noises from hotel guest i understand it could be temporary but most of the time and for a long time like furniture dragging, banging the door(like u open a door and let it closes itself), people shouting or whatsoever probably not from hotel guest right? Only if i could record videos so i can prove how loud it is in the room i stay.
Oversæt
Svar fra overnatningssted: We apologize for the inconvenience you've been experiencing during your stays at our hotel. Your feedback is important to us, and we're sorry to hear that the noise issues have not been resolved despite previous complaints. We take such matters seriously, and we assure you that we will investigate this situation promptly. It's our priority to provide a comfortable and peaceful environment for our guests, and we understand how disruptive persistent noise can be to your stay. We value your feedback and we are committed to making the necessary improvements. Thank you for bringing this to our attention, and we hope to have the opportunity to enhance your future stays with us. Best regards E-commerce.
Fareeha100
Overnattede i dec. 2023
Par
8.0/10
Meget god
Slået op den 17. jan. 2024
Good staff good hotel just wish pool was available. Breakfast needs more options such as toaster, scrambled eggs, hash browns etc staff dont understand english at breakfast. Hotel can order taxi for you. This hotel should have a private beach.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about our hotel. We're delighted to hear that you had a positive experience with our staff and overall enjoyed your stay. Regarding your suggestions, we appreciate your input on the temporary closure of the pool and your interest in having more breakfast options.Your comments about language comprehension during breakfast will be shared with the team for improvements. We hope to have the pleasure of welcoming you back for another positive experience in the future. Thank you for choosing our hotel. Best regards. E-commerce.
Iteb R
Overnattede i sep. 2023
Rejs med venner
10/10
Enestående
Slået op den 29. okt. 2023
I would like to thank the hotel staff for being incredibly helpful and polite.The hotel and the view are both stunning and the food was good too, the menu showacased a variety of innovative dishes. Overall, it was a pleasant experience.
Oversæt
Svar fra overnatningssted: Dear Iteb, Thank you for sharing these wonderful comments on TripAdvisor, we are delighted to read that you thoroughly enjoyed your stay with us. Best regards
Gæstebruger
Overnattede i jul. 2023
Par
6.0/10
Slået op den 8. aug. 2023
So, there are good and bad aspects to this hotel. We stayed five nights, so had a fairly in depth experience. To start with, we had booked a suite. When we booked in we were allocated a room and I kept thinking, surely this isn’t a suite. My French isn’t great, so there was a language barrier. But I even showed the reception girl my booking and she still got it wrong. After the second night, I asked again at reception and it turned out that there had been a mistake. They upgraded us from an ‘Executive’ room to a junior suite. That’s all well and good. They did refund the difference and give us a complimentary couples massage. The massage was truly excellent. There are three restaurants. A Tunisian one serving a la carte and buffet, a really good Italian and a fantastic authentic Indian. The Indian restaurant served some of the best food we’ve had. The Italian was also great. Really lovely staff too. The Tunisian one was awful. Ambivalent, couldn’t be bothered rude staff, over priced mediocre food and very busy. The outdoor pool was a godsend, and we used it every day. It’s a full sized pool and wasn’t usually too busy. Loved it, and spent a lot of time swimming and sunbathing. Really nice pool boy too. As we had a suite we had unlimited access to the VIP lounge. Nibbles and drinks on tap and again lovely staff. That was great too. Our second room ‘Junior suite’ was really big with a lovely sitting room, great bathroom and usefully, two toilets. However, there was an awful smell in there, that just wouldn’t go away. Overall, I wouldn’t go back. Considering we booked one of the best rooms in a five star hotel, attention to detail and customer service could be a lot better.
Oversæt
Gæstebruger
Overnattede i jul. 2023
Par
6.0/10
Slået op den 7. aug. 2023
Mixed feelings: On arrival we were greeted warmly by a wonderful man (apologises as I forgot his name). Check in was effortless and I changed money at normal exchange rate (ATMs in hotel). We enjoyed a mint tea at bar (staff lovely) and took in the entrance area - which is huge with two big olive trees and piano as the central focus. •if you want to charge things to your room ensure you tell them at check in. We booked a king suite room and double checked this at checking: visually showing the booking. Yet the room given was sold as a king suite - was not! It was an executive king. It was a nice room with all the basics. Clean and comfortable. Air con good and shower works well (adjustable too your needs). Kettle; with no coffee making facilities e.g coffee. Just a little outdated and NOT the suit we booked. Two nights in we found a manger that would listen and check and was moved to a suit with apology; a refund for difference for the first two night and a couples massage was a lovely gesture. If you have a suite or executive room you gain access to VIP lounge - quiet place, good Wi-Fi and free drinks (coffee & soft drinks) and food/snacks. A nice little touch. Cleaners were fab and our room was always clean and fresh. They took their time. I do believe there was a plumping issue across hotel/Tunisa as often rooms and areas had a strong unpleasant smell. The cleaners do their best to mask this. The hotel is a little out of the way; which was fine as we wanted to relax (30-40 walk into la marsa or quick taxi ride). Taxi come quickly and stick to the price arranged. The Indian restaurant was one of the best meals I have eaten; I have visited Indian and been to many Eid celebrations. Staff were amazing; really made the visit. The Italian restaurant was equally delicious and the staff made me giggle out loud. Service was 5* - thank you. Breakfast buffet is standard set up. Lots of choice and freshly made egg or pancake choices. Very friendly staff on these counters. Pancakes were yummy. Coffee was disappointing- you can have a boiled large pre-made stuff or que for a disappointing coffee machine (only one for such a large hotel) Shop on site over price, friendly owner but I would given a miss. Cheap things over priced. I would recommend the Spa; they are currently improving the spa and gym but don’t let that put you off. My massage was well done and the lady doing so put me at ease. It was a couples massage; fully enjoyable a little bit of heaven. Thank you Pool area is large with plenty of sun lounges (need updating soon) and the most lovely pool staff: I watch how well the life guard took care of children and swimmers in pool. You can order drinks and food to your sunbed- nice touch Unfortunately: DONT bother with lunch buffets- staff seem uninterested or put out by any questions such as… can we have water with meal. Then look further put out when I asked for coffee and added additional charge on top of 75Dt per person.
Oversæt
Gæstebruger
Overnattede i jul. 2023
Andet
10/10
Enestående
Slået op den 1. aug. 2023
I decided to write this review because I feel really grateful for all the stuff here at the hotel. People at the reception, at the breakfast, at room service and housekeeping, the manager as well, they were all super friendly and genuine to us. We were in Tunis for bussiness so we had many demands and the people here were more than happy to help us and make our stay smooth and pleasant. Regarding the rooms, they were very clean and we had everything we needed. The breakfast and the lunch was very nice too. A plus is the 2 beautiful kitties I met at the hotel!😻 Thank you Golden Carthage!!