Hotel & Spa Radiana

I am writing this with honesty and mindfulness. It’s a trauma experience. I have been treat toxically. I wish this hotel bankrupt soon. GM female in the hotel has very negative melicouis attitude. First as GM, she works in restaurant as a host. Second, when I kindly ask if I could order food back to room since I had a long tired skiing day. She looked at me melicouisly say: no! It’s the law!! Can’t order food service in room. U have to eat here!!! Then I said: ok. Let’s order here. She said: do u have reservation? I said: no I just arrived. But look restaurant is empty. Can I just sit, eat and go back room to rest? She said: no. If you have no reservation. Finally after waited 10 mins in empty restaurant, I finally sit and have my meal. Next day, I left at 6am, like my pants on fire leave this negativity place ASAP This place have to close busniess! Be honest, she has mental issure of her own life and reflect her anger on Customers. It’s a tragedy for hotel owner to have a GM like this. It’s so bad for business. I will def not come back. I saw so many other bad review too. Location: No shuttle bus, so I have to uber in out cost 60€ around trip to moutier train. Include hotel fee. Around 150€, and you get this **** service. With this money, you can book something closer to train or skiing resort much nicer and skiing in out place.

L hôtel est bien situé dans la vallée. Il a été rénové avec goût. Chambre spacieuse, literie confortable. Grand parking gratuit, borne tesla. Spa avec piscine non autorisé aux enfants de moins de 14 ans. Petit déjeuner correct. Le bémol venant du manque de personnel au niveau du restaurant le soir et le matin au petit déjeuner.

Dommage qu'on ne puisse pas mettre zéro. Comment vous dire ? La publicité de cet hôtel est mensongère, les photos non conformes. Le restaurant est de piètre qualité, attendez vous à attendre et manger du surgelé hors de prix. Nous avons été malades. Les chambres sont sales et le personnel de l'accueil désagréable. Des voleurs. Fuyez!