Best Western Premier Vieux Port

Absolutely wonderful…the perfect stay, stunning comfortable room with great view! The staff were welcoming with great communication. The breakfast looked delicious even though I didn’t have any. Rooftop offers fabulous view and photo opportunity. It’s the only hotel I’d stay at in La Ciotat!

Lovely room and very helpful staff. Would highly recommend and we are already looking forward to our next trip. A super base from which to visit what is a magnificent area. Having been to the South of France years ago, it never fails to take our breath away and the people are so friendly. Frank Dublin, Ireland

I sent 5 night at BW la ciotat. I was beautifully suprised by the attention of the staff. From reception desk to room service , the staff were well trained and very professional A special thanks to Linda. The room is very spacious with a beautiful sea view and a baclony . Some nights may be noisy as the city organises some partys along the port.

I had booked this hotel for its location at the Vieux Port and took advice from other reviews about Saturdaynight could be noisy, so didn’t book a room on the port side. We were pleasantly surprised at the space in the room (25m2), it being very newly furnished, and a quiet room. Queen bed is very comfortable - we are older and can sometimes duffer backaches, but this was a good, supportive bee. We had a great weekend as there was entertainment Saturdaynight ~ the port was buzzing with music, restaurants full of lively people, wonderful smells everywhere and fireworks! Sunday morning was a market with food, produce, clothing, handbags. We took a cruise to the calanques, Cassis and Marseilles and enjoyed it thoroughly. Great location! And the restaurant La Tête d’Ail around the end of the port is absolutely delicious! The smoked muscles are fabulous!

The rooms were well appointed very clean and had all amenities. Breakfast was good for the price and the view of the "vieux" port was really nice from the private balconies of the front rooms. We thought the ambience of the port of Ciotat was equal to that of Cassis. So why the low grade? Because to start with we had booked a junior suite with port view. The pictures of the junior suite on the site are deceiving. We were just given a bigger room on the 4th floor with the same layout as the superior room with port view. (A member of our group had a superior room with port view so we could compare). Extra facilities of the junior suite were a bathtub instead of a shower, a vase with decorative twigs and an espresso machine. No big deal for the extra money. We complained immediately when we saw the room. Our complains were not received gracefully. We were told that junior suites are not the same and not all of them as pictured. We asked for a better price which was not accepted in the beginning. Finally we were offered a room like the one pictured at the site as junior suite. They told us we would have to wait till 4 o'clock for it to be cleaned since it was a room kept for "security reasons" and cleaned after all other rooms. We declined because security reasons may meant that somebody with Covid had used it and also it was on the second floor and exactly opposite the crane which yes it is vintage and a piece of art but you don't get the best view of the port. Finally we were given a 10% reduction on the initial price at check out. The whole experience was far from nice. We could overcome this first problem if that was all. The second reason I give a low grade and I say avoid between the 15th and 21st of August unless you go to sleep in the morning hours and noise does not bother you, is that from the 15th to 21st of August there are festivities at the port at an open space next to the hotel. There was a band on the 16th of August till 1.15 after midnight. Loud rock music which made it impossible to sleep. Closed windows didn't help at all. The least the hotel should do was to warn the customers when booking. Very bad experience. When we complained the answer was "You should take a room at the back. In front you have views" so it does not matter if one cannot sleep. The problem really is caused by the city of Ciotat but it is totally disrespectful for the customers of the Hotel.

En famille au mois d'aout 24. De la réservation au check out, le service et la chambre sont irréprochables. Petits déjeuner agréable et qualitatif pris chaque matin sur le port. L'hôtel à un emplacement de rêve, et la ville mérite que l'on y passe la nuit. Que du bonheur.