Lords Palace Hotel Spa Casino

This hotel exceeded my expectations! The rooms were spotless, elegantly designed, and had stunning views. The staff was incredibly friendly and attentive. Great location and delicious breakfast. Highly recommended. Foods ar amazing.

The hospitality of this hotel is second to none One of the customer relations team called Kaan helped me organise a valentines surprise for my wife. Kaan also arranged all our bookings for the restaurants on the hotel complex Kaan is a credit to Lords Palace team and has made our stay a special one

Absolutely fabulous stay as we traveled with friends for a birthday celebration every one of us was complimentary upgraded to suit . Guest relations ozge was very helpful with any questions and guidance. Thank you for everything thank you

Our booking with Lord Palace started with Misra hanim and continued with welcome by Muge hanim. Thanks to Sami bey (General Maneger) for building such a good team that sheared information and made us welcome all through our 9 days holiday. We were treated as guests no as customer which was more pleasing. Customer relation team specially Kaan and Ozge was there for all our requirements. There are many more names to mention like Zeynem from Komur Fatma from spa etc overall thanks to everyone made our stay great. I can highly recommend Lord Palace

It was a great stay and hospitality was amazing. The Guest Relatikns supervisor , Mr. Kaan was so helpful and we received excellent hospitality and professional service from him. In general, all was fantastic and this hotel is highly recommended in terms of great atmosphere and professional and friendly staff especially Mr.Kaan.

Stayed for two nights at the hotel over the Christmas period. This was not the first time we had spent Christmas at the hotel but this was definitely the best so far. At check in we were greeted by Dalia who completed our registration very quickly and efficiently. The service, accommodation, quality of alcoholic drinks and food were all excellent. We were particularly impressed by the breakfast selection on offer in the Spice Restaurant. On our previous visits we found this to be a little basic. Fruit juice had to be purchased at an extra charge and the cereal choices were limited. The whole of our group were impressed by the improvements. All staff especially in the restaurant were very pleasant and attentive. Our waiter Raj was excellent and nothing was too much trouble. A special mention has to be made about Nicla the restaurant manager. She worked very hard ensuring that everyone had a warm welcome to the restaurant and was aware of everything happening with her staff and guests. Our rooms were beautiful and housekeeping made sure they were kept clean and well stocked with amenities. Looking forward to our next visit.