Tofukuji Riverside

充滿槽點的一次體驗... 首先是入住。原本酒店設定的是自助入住，臨行前2天會通過電子郵件發送密碼箱的密碼，住客到了後自己開箱取鑰匙。 但預訂日期前一天我們仍沒有收到郵件。於是詢問攜程客服，客服給的回覆是並非自助入住，到店後會有員工辦理。然而第二天到店後根本沒人...我們臨時問了打掃衞生的工作人員，自己發郵件給運營方，才得到開箱密碼。前後在門口站了近兩個小時...事後攜程客服承認工作失誤，退了200塊了事。之後有人預訂時務必注意這一點。 其次是旅館本身，儘可能客觀評價一下。 優點： 1. 交通便利 離京都站（八條口）步行15-20分鐘的距離，算是市中心。旁邊徒步3-5分鐘就是JR奈良線和京阪電車的東福寺站，這兩條線路可以到達大多數著名景點，甚至可以直通宇治和奈良。周邊的公交站也不少，去清水寺可以直達。 2. 環境安靜 雖然是市中心但周邊都是純居住區，夜晚很安靜可以休息好。 3. 景觀尚可 酒店建在河邊，訂景觀房的話會有小陽台，可以站在陽台上看樓下河水流過，兩岸是櫻花樹，春季應該更美。 缺點： 1. 沒有電梯 酒店外觀就是個三層的小民居，雖然不高，但如果行李太多太重，爬三樓也不輕鬆。 2. 隔音太差 酒店本身是木造建築（跟日本大多數一户建民居一樣），內部牆壁隔音很差，住客多的話隔壁房間的對話可以聽得很清晰。 3. WIFI垃圾 網速巨慢，白天還可強忍，晚上根本沒法用。要不是每天去景點打卡晚上已經很累了睡得早，體驗會更差。 4. 生活不便 周圍全是住户，不要説大型商場，普通商店和餐館都偏少。只有車站前的一條街有2家便利店、5-6間餐館和1家咖啡館，否則就得走15分鐘才能到商區。這時間都快到京都站了... 5. 設施一般 雖有洗衣機，洗衣液卻沒給，衹能自己去買。洗完衣服後無處晾曬，只有一個小型摺疊架，但太矮掛不了大件衣物。房間裏也沒有衣櫃，只有牆上有三個衣鈎

窗外就是河，景色不錯，房間也很大，可以做飯

睡着睡着 床上爬出來一衹瓢蟲🐞而且床單有污漬印記

Avoid This Place – Nightmare Experience I wouldn’t even give this place one star if I could! We booked this stay through ********** and paid everything in full a month in advance. After a long day exploring Nara and Uji, we arrived at the hotel at 7:50 pm with our 9-year-old son, only to find there was no receptionist or staff to assist with check-in. The only contact was via email, and they responded saying we hadn’t been given access codes because we supposedly owed some fee, attaching an unsafe link for payment. This was extremely frustrating as we had already paid in full through **********. After contacting **********, they confirmed there were no outstanding fees. Despite this, this place insisted we pay again to receive the passcode to enter the room. We reluctantly agreed, only to find the online payment link they provided didn’t work! Their "solution" was to ask us to walk 3 km to drop off cash. Seriously?! In a foreign country, with a young child, late at night—it was beyond ridiculous. We even offered to leave the money in the lockbox the next morning, but they refused to help until we paid. After hours of back-and-forth, they finally sent us the passcode to enter, but it didn’t work. We were stuck outside the hotel with no help until nearly 11 pm, exhausted and frustrated. With no other option, we had to leave and find another hotel for the night. This place is a total scam, with zero customer service or basic human decency. Do yourself a favor and avoid this place at all costs! I absolutely do not recommend staying here—as you will experience your worst nightmare coming true.