Urban Hotel Kyoto anmeldelser

Svar fra overnatningssted: Thank you very much for staying with us and for sharing your valuable feedback.We apologize that the room size did not meet your expectations, and we appreciate your feedback regarding the soundproofing. We will take your comments into account as we work on improving our facilities.Regarding the additional charges for early or late check-in, as mentioned in our information, there is a 1,100 yen fee per hour. We will continue to ensure that this information is clear and easily accessible for our future guests.We are pleased to hear that you were satisfied with the convenient location and enjoyed the breakfast.We remain committed to providing a comfortable and enjoyable stay for all our guests and look forward to welcoming you back in the future.Urban Hotel Kyoto front staff

Svar fra overnatningssted: Thank you very much for staying at Urban Hotel Kyoto for 3 nights and 4 days.We are delighted that you were satisfied with the amenities and welcome drink.Regarding the breakfast buffet, we sincerely apologize that you were not satisfied with the lack of variety in the menu. We take your feedback seriously and will use it as a reference for future menu improvements.Thank you for your valuable feedback.We will continue to strive to improve our services so that our guests are satisfied.Urban Hotel Kyoto Front desk staffWe look forward to your next visit.

Svar fra overnatningssted: この度はアーバンホテル京都にご宿泊いただき、誠にありがとうございます。朝食、お部屋、サービスへのお褒めの言葉、大変嬉しく拝読いたしました。「また必ずここに泊まります！」というお言葉を胸に、今後も皆様にご満足いただけるホテルを目指して参ります。またのご利用をお待ちしております。アーバンホテル京都　フロント

Svar fra overnatningssted: Thank you very much for staying at Urban Hotel Kyoto.Our hotel is located 10 to 15 minutes walk from Fushimi Inari Taisha Shrine, so we are very happy that you chose our hotel.Additionally, Fushimi Inari Taisha Shrine is open 24 hours a day, so you can visit it anytime from your hotel.Early morning walks are also popular.There are many other sightseeing spots in Kyoto that are easily accessible from the hotel.We hope you will consider Urban Hotel Kyoto when you come to Kyoto again.thank you Urban Hotel Kyoto Higashitani

Svar fra overnatningssted: Thank you very much for using our hotel.Thank you again for staying at our hotel and for your heartwarming review. We are very happy and honored to hear that you and your family were satisfied with your stay.Your words, "I love staying at this hotel!" will encourage all of our staff in the future. We strive every day to maintain and improve the quality of our breakfast, the convenience of our location, and our comprehensive facilities so that our guests have a comfortable stay.All of our staff will continue to work hard to be a hotel that our guests will continue to patronize.We look forward to welcoming you again.Urban Hotel Kyoto Front Desk Stafff

Svar fra overnatningssted: Thank you for your stay and for sharing your valuable feedback.Our hotel is a little far from the city center, and we appreciate that you took that into consideration in advance. However, we are very pleased that you were satisfied with the reception staff's attitude and friendly service.We are relieved to hear that you were generally satisfied with the cleanliness of the room. We are also glad that you were interested in the TV connection options. However, we deeply apologize for the unpleasant smell. We will take this seriously and address it as an area for improvement.We are also honored to receive your compliments regarding the hotel restaurant. We hope you will try it next time you stay with us.All of our staff will continue to use your feedback to provide you with a more comfortable stay.We look forward to seeing you again.Urban Hotel Kyoto Front Desk Staff

Svar fra overnatningssted: Thank you for staying at Urban Hotel Kyoto and for your heartwarming words of praise. All of our staff are very honored.We are very pleased to hear that you had a comfortable stay at a reasonable price, and that we have achieved our most important goal of providing our customers with high-quality service and a comfortable space at a reasonable price. We hope that you were able to relax to your heart's content during your stay.We would also like to express our sincere gratitude for your words that the staff were friendly and the overall experience was good. Meeting our customers is a once-in-a-lifetime experience, and we strive every day to welcome those precious moments with the best smiles and careful attention to detail. It is the greatest encouragement for us to have been able to help you have a comfortable stay and to have you feel that our staff is "friendly". We will use your words as a great driving force to improve our services in the future.The words "recommend" are the best compliment for us. We are very pleased that you were satisfied with your stay at our hotel.All of our staff will continue to work hard to provide the best service to each and every guest, aiming to be a hotel that makes you want to come back no matter how many times you visit.We hope that you will use our hotel again the next time you visit Kyoto. We look forward to seeing you again.Urban Hotel Kyoto Front Desk Staff

Svar fra overnatningssted: この度はご利用いただき、誠にありがとうございます。口コミへのご投稿、重ねて御礼申し上げます。スタッフがフレンドリーだったとのこと、大変嬉しく思います。お客様に気持ちよく過ごしていただけるよう心がけておりますので、そのお言葉が何よりの励みになります。アクセスについても、ご不便なくお過ごしいただけたようで安心いたしました。ただ、清掃が行き届かず、特にバスルームの埃やカビでご不快な思いをさせてしまい、申し訳ございません。今回の件を真摯に受け止め、清掃の徹底と再発防止に努めてまいります。貴重なご意見をありがとうございました。ぜひまた当ホテルをご利用いただければ幸いです。Urban Hotel Kyoto Front Desk Staff

Svar fra overnatningssted: Thank you for staying at Urban Hotel Kyoto. We also sincerely thank you for posting a nice review.We are very happy that we were able to provide you with a comfortable and pleasant stay.We would like to thank you again for posting the review with photos.We will continue to strive to provide better service, so we look forward to seeing you again.Urban Hotel KyotoMiki

Svar fra overnatningssted: Thank you very much for staying with us.We are honored that you chose our hotel for your early morning visit to Fushimi Inari Taisha.We’re glad to hear that you were satisfied with the convenient location and our amenities.Also, thank you for your kind words about our front desk staff — it truly encourages our team.Our hotel group has four locations in Kyoto and two in Shiga, so we would be delighted if you choose to stay with us again when you visit Japan.We look forward to welcoming you back in the future.Urban Hotel Kyoto front staff

Svar fra overnatningssted: Thank you very much for staying with us and for sharing your feedback.We are thrilled to hear that you appreciated our location. Being so close to the Fushimi Inari Shrine and its beautiful atmosphere at night is indeed one of the highlights of our hotel. We're glad it made your stay more memorable. Additionally, the easy access to other popular Kyoto attractions makes our location very convenient for exploring the city.We're also pleased that you were satisfied with our staff’s service. Providing a comfortable and enjoyable experience for our guests is always our top priority, and your kind words are truly encouraging.We hope to have the opportunity to welcome you again on your next visit to Kyoto. Our entire team looks forward to your return.Urban Hotel Kyoyo front staff

Svar fra overnatningssted: Thank you for staying with us. We would also like to thank you for your valuable feedback.We apologize for the inconvenience caused by the size of the room. Our semi-double rooms are compact in design, and as you pointed out, it may have felt a little cramped for two people. We will endeavor to provide more detailed information regarding the size of the room when you make a reservation.We are very pleased to receive your kind words regarding the breakfast. We would also like to thank you for your evaluation of the access from Fushimi Inari Taisha Shrine and the station. We are also grateful for your detailed information about the walking time, which we believe will be very helpful for future guests.We sincerely apologize for the inconvenience and inconvenience caused by the laundry. We deeply apologize for the delay in drying and for the lack of explanation regarding the required amount.Although there was a notice on the washing machine, it may have been difficult to understand when you actually used it. We will improve the notice to be more clear in the future, and the front desk will also explain it in detail.We take your valuable feedback seriously and will strive to make improvements in the future so that our customers can have a more comfortable stay.Urban Hotel Kyoto Front Desk Staff

Svar fra overnatningssted: Thank you very much for staying at Urban Hotel Kyoto.We would like to express our sincere gratitude for your excellent stay.We are delighted to hear that you were pleased with the location of the hotel near the station and bus stop, its easy access to tourist attractions, the reasonable price, and the service provided by our staff. We hope that we were able to help you with your Kyoto sightseeing.We will continue to strive to improve our services to ensure customer satisfaction, so we appreciate your continued patronage.All our staff look forward to welcoming you again.Urban Hotel Kyoto Front Desk Staff

Svar fra overnatningssted: Thank you very much for staying with us and for taking the time to share your valuable feedback.We apologize if you found our rates to be higher compared to other regions in Japan. Pricing is set based on local standards and operational costs, but we understand your concerns and will take them into consideration. We also appreciate your comments regarding our facilities, and we will continue working to improve the overall guest experience.We're glad to hear you enjoyed our location by the river—it’s certainly a lovely area for a walk.Regarding the steep slope in our parking area, we sincerely apologize for any inconvenience or concern this may have caused. We will review our safety measures and guidance to ensure a safer experience for all guests.We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future.Urban Hotel Kyoto Front staff