Hotel Gran Ms Kyoto

The overall stay was pretty good. The room is rather small. Only one water cooler and microwave for the whole hotel. The staff was very nice and helpful. Location is really great.

A great hotel with the friendliest check-in experience. The location is great, walking distance to metros, busstops, eateries, nishiki market etc. The only 2 things I'd say for improvement is firstly for housekeeping staff to top up waters in the room daily like most hotels. You can get water but must ask for it each time. The 2nd improvement would be to have a baby changing station somewhere in the hotel/toilets. A special thanks to Eriza who had great English speaking skills and helped us immensely during our stay!

There’s a convenience store right below the hotel. Walking distance to the shopping district so it’s very convenient.

Good for 3 person

On Cold Airconditioning on 10 degrees celsius, switch to heater on 23 degrees celsius. Ridiculous. Fan was given but was very dusty, the hair dryer was dusty as well. Tried to upgrade another room under a different booking but gave us a cost more 20% expensive than booking another new room online. Location was so so as the nearest train station is about 15mins walk with 3 traffic lights to cross. Food availability - There are plenty food around English Speaking Staff - only the "manager" speaks english and understands you fine otherwise it would be wise to have a translation app ready.

Very nice place and location is fantastic for day-journeys. But this time was too cold in the room