DoubleTree by Hilton Kyoto Station

DoubleTree by Hilton Kyoto Station anmeldelser

DoubleTree by Hilton Kyoto Station

15 Higashi Kujo Nishi Iwamotocho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8005, JapanVis hoteloplysninger
DoubleTree by Hilton Kyoto Station
DoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto Station
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.2/10
Fantastisk
164 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter9.0
Service9.2
Renlighed9.5
Filtrer efter:
Sortér efter:
Alle anmeldelser(164)
Positive anmeldelser(159)
Anmeldelser med billeder/video(39)
Fantastiske værelser(42)
Nemt at komme rundt(28)
Lækker morgenmad(23)
Fantastiske faciliteter(22)
Stilfuldt miljø(10)
Praktisk for shopping(10)
I nærheden af shoppingområde(7)
Fremragende design(5)
Negative anmeldelser(5)
Gæstebruger
Hotelværelse med queensize-seng
Overnattede i maj 2025
Andet
12 anmeldelse
9.0/10
Fantastisk
Slået op den 24. jun. 2025
Imagine discovering a tranquil little cove tucked away in the heart of a vibrant city—this is exactly what you’ll find at the Four Points Flex by Sheraton in Shinsaibashi. Like a calm pool of still water surrounded by the ripples of a bustling ocean, this hotel offers a peaceful refuge from the lively chaos just outside, providing the perfect balance to a city adventure. Location, location, location! This hotel is ideally situated just a stone’s throw away from fantastic shopping and delightful dining. A short stroll, and you’re immersed in a wonderland of both local and international flavors, plus boutiques that beckon you to explore. It’s as if the hotel hands you a golden ticket to the best experiences the city has to offer, all within arm's reach! Now, let’s talk about the rooms. Picture this: when you enter your space, you might feel like you’ve walked into a charming dollhouse—cozy, snug, and utterly delightful! While the room is undeniably compact, it’s cleverly designed to maximize comfort, like a magician pulling a rabbit out of a hat. Need a comfy spot to rest after a day of exploration? You’ve got it! And let’s not forget, the price is as pleasant as a warm breeze—no complaints here! Cleanliness is paramount, and the hotel excels with neat rooms that are impeccably maintained, making you feel like you’re staying in a loving friend’s home. Plus, the service is fast and efficient; checking in and out feels like zipping through the express lane at your favorite coffee shop—quick and satisfying! So why not treat yourself to a stay at the Four Points Flex? Embrace the charm of this hidden gem, enjoy the laughter and joy woven into your experience, and create memories that you’ll cherish long after you’ve left the bustling streets of Shinsaibashi. It’s a delightful adventure waiting just for you!
Oversæt
Svar fra overnatningssted: Thank you for staying at DoubleTree by Hilton Kyoto Station and writing us a valuable feedback.It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thank you once again for taking the time to write about your stay with us. On behalf of the entire team, I look forward to welcoming you back to DoubleTree by Hilton Kyoto Station.
Janice
Triple Executive værelse
Overnattede i mar. 2025
Familie
13 anmeldelse
10/10
Enestående
Slået op den 2. maj 2025
Extremely satisfied with our stay. Room was clean and spacious, perfect for 3 pax. Water pressure was strong too. Hotel is within walking distance to Kyoto Station (5-7mins). The hotel also very kindly provided free bfast at the exec lounge for our room tier. Variety is the same throughout but hey, no complaints considering how it’s complimentary.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at DoubleTree by Hilton Kyoto Station and for spending your time sharing your experience with other travelers.We are thrilled to hear that you had an extremely satisfying stay with us. It's great to know that you found your room clean and spacious, and that the water pressure met your expectations.We’re also glad you enjoyed the complimentary breakfast at the executive lounge. We strive to provide a pleasant experience for all our guests, and your feedback about the variety is appreciated.Thank you for choosing to stay with us, and we hope to welcome you back on your next visit to Kyoto!
Eva Siahaan
Deluxe-2-personersværelse
Overnattede i mar. 2025
Par
7 anmeldelse
5.5/10
Slået op den 10. apr. 2025
The quality & the service does not represent the Hilton brand. Location was not so close with station & you'll need to walk ~10 mins to/ from the station, which is hard especially if you have a lot of luggage. Staff was not welcoming and not helpful, even after check out they refuse to give me a bottle of water. It did not represent the friendly city of Kyoto that I love. The lobby was not nice and felt very cramped for a 5 star hotel, it felt like a 3 star hotel which was disappointing considering how much I paid for my stay.
Oversæt
Svar fra overnatningssted: Mr./Mrs. Eva Siahaan Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet the high standards that Hilton represents.We understand that the location and accessibility of a hotel can significantly impact the convenience of travel, and I apologize if the distance from the station was challenging, especially with luggage. Additionally, I deeply regret that you did not find our staff welcoming or helpful. Providing warm, attentive service is a fundamental priority for us, and I sincerely apologize that this was not reflected during your visit.Regarding the request for bottled water after checkout, I am sorry that we were unable to accommodate your request. Your feedback is invaluable, and we will review our service policies to ensure they align better with guest expectations. Kyoto is a city known for its hospitality and warmth, and I truly regret that your stay did not reflect that experience.Furthermore, I understand that the lobby space and overall atmosphere did not meet your expectations for a five-star property. We appreciate your observations and will take them into account as we continually seek to improve our guest experience.Your concerns have been shared with our team for careful review, and we greatly appreciate the opportunity to learn from your experience. Should you choose to return in the future, we would love the opportunity to provide you with a more comfortable and welcoming stay.
Traveller2000
Hotelværelse med queensize-seng
Overnattede i maj 2025
Familie
22 anmeldelse
10/10
Enestående
Slået op den 2. jul. 2025
A new hotel. The breakfast is good
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We're delighted to hear that you enjoyed our breakfast offerings. As a new hotel, we strive to provide a great experience for all our guests, and your comments motivate us to keep improving.We hope to welcome you back soon!
Phion
Deluxe-2-personersværelse
Overnattede i dec. 2024
Rejs med venner
14 anmeldelse
10/10
Enestående
Slået op den 16. jan. 2025
Such a nice and cozy hotel. Room consider big in Japan. Very new hotel. Both side hotel walking distance less than 5 minutes got 7-11. Walk 15 minutes to AEON mall. Opposite is JR station and so many shop & restaurants there. Wonderful hotel. 15 minutes drive to Rokuon Ji knikaku
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review! We're thrilled to hear that you found our hotel cozy and spacious, especially for Japan. It's great to know that our location made it easy for you to explore nearby shops, restaurants, and attractions. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!
Allen
Deluxe-2-personersværelse
Overnattede i nov. 2024
Andet
3 anmeldelse
9.2/10
Fantastisk
Slået op den 21. jan. 2025
Special thanks to Mina who help us on travel in Japan, she is very nice and patience. We stayed in Kyoto 4 days and Shirakawa-go village one day, she introduced us every single tips and wrote down the railway/bus transport details since the Japan railway/Shinkansen/bus/subway system is a little bit complicated for us. Appreciate her warm help again, hope everything goes well with her.
Oversæt
Svar fra overnatningssted: Thank you so much for your kind words!It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. We truly appreciate your feedback and will make sure to share your compliments with Mina. Wishing you all the best in your future travels!
Anonym bruger
Hotelværelse med queensize-seng
Overnattede i nov. 2024
Par
11 anmeldelse
9.0/10
Fantastisk
Slået op den 17. dec. 2024
My husband and I stayed at this hotel for three nights and had a pleasant experience. It’s conveniently located about a 7-10 minute walk from Kyoto Station, surrounded by a few other hotels and a 7-11 convenience store. The room was somewhat compact, but this didn’t bother us since we spent most of our time exploring the city. One highlight of our stay was the gym, which is well-equipped with essential facilities. We also appreciated the laundry services, which were incredibly easy to use; you can even check the availability of machines on your in-room TV screen. Overall, I would recommend this hotel to newcomers visiting Kyoto. It offers a comfortable stay in a great location.
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience with us!We are delighted to hear that you and your husband had a pleasant stay and found our location convenient for exploring Kyoto. We strive to provide our guests with all the essentials for a comfortable stay.Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Kyoto!
Gæstebruger
Premier-værelse til 3 personer
Overnattede i apr. 2025
Familie
3 anmeldelse
7.5/10
Slået op den 26. maj 2025
Breakfast limited variety. Limited fresh fruit and mostly canned fruit rather than fresh fruit totally unhealthy food. Chef didn’t have clue how the omelet is made it was difficult to make them understand because language barrier. We were 5 people for two rooms lone room had  3 people and two people for second room. There was extra sofa bed hidden under the bed. We asked for the sofa bed  which they brought and charge us £50 rather than informing us that there is sofa bed in one room. I consider this  as a fraudulent practice.
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We sincerely apologize for the experience you had during your stay. We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.
Tianjia
Hotelværelse med queensize-seng
Overnattede i apr. 2025
Par
6 anmeldelse
7.0/10
Slået op den 12. jun. 2025
The hotel's location is great - walking distance from Kyoto Station.   Hotel staff is very friendly and helpful to recommend restaurants and things to do.   The room is extremely small - we don't believe it's accurate to its advertised size.  The property seems to be renovated from an older building as the room ceilings are low and room structure feels "temporary" especially the bathroom.   For the size, it's very overpriced.  
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback with us.We are delighted to hear that you enjoyed our convenient location and found our staff to be friendly and helpful. However, we sincerely apologize for the inconvenience you experienced regarding the room size and structure. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our guest experience.We appreciate your insights and hope to have the opportunity to welcome you back in the future for a more comfortable stay.
stashkovs
Deluxe-2-personersværelse
Overnattede i mar. 2025
Par
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 1. maj 2025
Great service, concierge (?) Murat was very helpful and friendly. Location is good, close to the station. All the amenities are great, good value for money.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review!We are thrilled to hear that you enjoyed our service and found Murat to be helpful and friendly. It's great to know that our location and amenities met your expectations and provided good value for your stay. We hope to welcome you back soon for another fantastic experience!
Gæstebruger
Executive 2-personersværelse
Overnattede i mar. 2025
Familie
12 anmeldelse
8.5/10
Meget god
Slået op den 21. apr. 2025
Quite new hotel. Staffs are welcoming and it’s close to everywhere for drivers. Would recommend to stay in this hotel
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We are thrilled to hear that you enjoyed your stay with us and found our staff welcoming. Our location is indeed convenient for drivers, and we’re glad it worked well for you. We appreciate your recommendation and hope to welcome you back soon!
MT Leee
Deluxe-2-personersværelse
Overnattede i jan. 2025
Rejs med venner
10 anmeldelse
10/10
Enestående
Slået op den 11. mar. 2025
We stayed at four hotels in Japan, and this was my favorite and most satisfying one. Although it’s not very big, it perfectly captures the Kyoto style and has a Zen atmosphere. There’s a supermarket nearby, and it’s easy to get a taxi. Thank you, DoubleTree, for giving us such a wonderful memory!
Oversæt
Svar fra overnatningssted: Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience.It's wonderful to know that you appreciated the Kyoto style and the Zen atmosphere of our hotel. We strive to create a peaceful environment for our guests, and your feedback reassures us that we are on the right track.We hope you had a chance to explore the nearby supermarket and found it convenient for your needs. Thank you once again for choosing us as your favorite hotel in Japan. We look forward to welcoming you back in the future!
Stan Zh
Premium-2-personersværelse
Overnattede i nov. 2024
Familie
25 anmeldelse
9.0/10
Fantastisk
Slået op den 4. jan. 2025
The hotel is 7-8 mins on foot from Kyoto Station. Parking is limited but there are another 1 which is 1 min away. Breakfast is fine but lunch and dinner options are a bit limited. The hotel is new and the rooms are clean. In general we are happy with our stay.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed our convenient location and found our rooms to be clean and comfortable. We are disappointed not to have met your expectations and we clearly let you down in the restaurant. We take all feedback seriously and constructively in order to continually improve our service.Thank you once again for your review. We hope to welcome you back in the future!
Tim Nazarov
Hotelværelse med queensize-seng
Overnattede i sep. 2024
Par
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 30. okt. 2024
Very clean hotel, friendly staff, great service. Location is fantastic, right next to a central railway station, so it’s easy to travel around Kyoto. The only downside is about laundry room, it is there, however only 2 washing machines are there. For 3 days I was not able to use those. People get in the cue 1 hour (!!!) in beforehand to get the spot which I consider a disaster. Smoking room is near the entrance outside. Clean and convenient too. Wi-fi fast and easy to use.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at DoubleTree by Hilton Kyoto Station and for spending your time sharing your experience with other travelers.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We look forward to welcoming you back to our hotel in the not so distant future.
Christy ❤️
Deluxe-2-personersværelse
Overnattede i okt. 2024
Par
2 anmeldelse
10/10
Enestående
Slået op den 3. dec. 2024
Hotel is near the railway station and bus station. 7 eleven and Lawson near hotel too
Oversæt
Svar fra overnatningssted: Thank you for your review. We're pleased to hear that the hotel's convenient location near the railway and bus stations, as well as the nearby 7-Eleven and Lawson stores, were beneficial during your stay.We strive to provide our guests with a comfortable and accessible experience, and your feedback helps us continue to improve. We hope you had an enjoyable time and look forward to welcoming you back in the future.