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Bekræftede anmeldelser
Placering4.2
Faciliteter4.6
Service4.6
Renlighed4.7
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Rent og ryddeligt(17)
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Negative anmeldelser(3)
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Par
18 anmeldelse
3.5/5
Slået op den 1. jan. 2025
Not that big of an issue, but the cleaning staff and front office couldn’t follow my request to keep the bathroom doors open while I hung my wet laundry inside. The cleaning staff also missed a lot of water markings on the counters and didn’t clean it that well.
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay at our hotel from among many other accommodations.We apologize for the inadequate cleaning of your room during your stay.We will make sure to clean the room carefully to avoid such a problem in the future.Thank you for your valuable suggestions.KAYA Kyoto Nijo CastlFront Staff
Gæstebruger
2 dobbeltsenge, ikke ryger, superior værelse, pengeskab, wi-fi, kaffemaskine, badekar
Overnattede i dec. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 9. mar. 2025
Very nice room, staff are helpful and nice
Oversæt
Svar fra overnatningssted: Thank you very much for choosing our hotel from among many lodging facilities.We thank you again for your kind contribution to our website.We are pleased to hear that you highly appreciate our staff's hospitality.We look forward to serving you againKAYA Kyoto Nijo Castel Front Staff
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i maj 2024
Solorejsende
7 anmeldelse
4.5/5
Fantastisk
Slået op den 22. jun. 2024
The hotel is clean and relaxing. Location is a bit far from station, which require 10mins walk.
Oversæt
Svar fra overnatningssted: Thank you very much for your stay and good evaluation. To all guest come to our hotel despite of inconvenient location, we will keep to make more efforts for satisfaction.We are waiting for your next time again, thank you.KAYA Kyoto Nijo Castle Front Desk
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
3 anmeldelse
4.5/5
Fantastisk
Slået op den 6. dec. 2024
We had a lovely stay at Kaya Nijo. Beautiful Japanese interior decor with modern amenities. Friendly staff at reception. Location is convenient with 5 minutes walk to bus stop (main form of transport for sightseeing), Lawson and supermarket. Quiet neighborhood. Highly recommended.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your wonderful experience at Kaya Nijo.We are delighted to hear that you enjoyed the beautiful Japanese interior decor and modern amenities. It is gratifying to know that our staff at reception made a positive impression and that you found the location convenient for sightseeing, with easy access to the bus stop, Lawson, and the supermarket. We are also pleased that you appreciated the quiet neighborhood.Your recommendation is highly valued, and we look forward to welcoming you back in the future.Best regards,Front DeskKaya Kyoto Nijo Castle
Andrewng
Overnattede i dec. 2023
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 30. jan. 2024
I have a really pleasant stay here, as the room is large, amenities are abundant, staffs are nice, and the location is pretty near from bus stations (primary transportation in Kyoto)
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us. In addition, all the staff are happy to have received a high score. We will continue to work hard in the future, so please come and visit us when you stop by again. KAYA Kyoto Nijo Castle Front
Dong
KAYA Signature Superior Twin
Overnattede i maj 2024
Familie
5 anmeldelse
4.2/5
Meget god
Slået op den 15. jun. 2024
A nice and cozy place to stay, rooms are clean and front desk personnels are very nice and helpful.
Oversæt
Svar fra overnatningssted: Thank you very much for your stay. We are happy to hear your good comments. Please come back again when you will visit Kyoto gain, thank you.KAYA Kyoto Nijo Castle
AlexisTravels
2 dobbeltsenge, ikke ryger, superior værelse, pengeskab, wi-fi, kaffemaskine, badekar
Overnattede i maj 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 25. jul. 2024
Amazing place! We enjoyed our stay. The room is very clean and spacious.
Oversæt
Svar fra overnatningssted: Thank you very much for your stay. We appreciate for your good evaluation. When you will come back to Kyoto again, we are waiting for your arrival, thank you.
Pinknanako
Superior-værelse med kingsize-seng
Overnattede i aug. 2023
Familie
9 anmeldelse
4.5/5
Fantastisk
Slået op den 9. okt. 2023
Quaint and pretty little hotel with Japanese hospitality. I love that it is modern, classy, and smells so lovely. If you are the minimalist type (think Aesop), you are likely to love this hotel. Location is not great as there is nothing much in the surrounding and not near to any train stn. But we love the Lawson nearby, and there is a supermarket across the road from where we take the bus which has all kinds of sashimi takeaways. There is a high-rated Kikyo Jap restaurant just opposite which we did not get to try (it was closed on the evening we could make it). Our room has a bathtub which we used it to soak our tired feet every nite.
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us this time. It is not located along the main street, so you can sleep quietly. In addition, a supermarket that is open until 10 p.m. is within walking distance and is popular with many customers.
VinsonP
Superior-værelse med kingsize-seng
Overnattede i aug. 2023
Par
31 anmeldelse
5.0/5
Enestående
Slået op den 26. sep. 2023
A very nice place to stay. Walk distance to Nijojo Castle. A little bit away from subway station.
Oversæt
Svar fra overnatningssted: 謝謝你和我們在一起。 我們很高興您對住宿感到滿意。 它距離主要街道只有一條街,我認為你可以好好休息。 當您再次來到京都時,請考慮一下。
Anonym bruger
Overnattede i aug. 2023
Familie
3 anmeldelse
2.5/5
Slået op den 25. sep. 2023
Receptionists and manager are not even trying to help the guests. We are traveling with baby and luggage and as usual we asked to call taxi. Receptionist gave us paper where was written that because of COVID they don’t want to help us with taxi and manager recommended us to go on the street and get a taxi by ourselves there . Although all COVID-related requirements discontinued from April, 6 month ago! Then we asked for glass of water when while we were waiting for taxi to arrive (all hotels in Japan that we’ve visited had water and some tea for guest) and again they said they don’t have any water in the hotel and recommended us to go somewhere outside and to find a vending machine. Honestly the worst service we’ve seen in a month of travel.
Oversæt
Svar fra overnatningssted: 謝謝你和我們在一起。 對於京都計程車嚴重短缺造成的不便,我們深表歉意,京都擠滿了許多遊客。 我們將努力改善我們的服務。
Makebuke
Standard-værelse med kingsize-seng
Overnattede i aug. 2023
Rejs med venner
9 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2023
Firstly I appreciate so much for the team of Kaya Kyoto. This accommodation has been over my expectation! I can't find any flaws for this 4 nights' stay. (1)The room service was quite perfect as they clean the room the same as the check-out room for the customer with consecutive stays, even they change sheets everyday! (2)The facilities in room were all good and can be well manipulated. (3)And the surroundings of Kaya Kyoto is also very much convenient-a big mart called Izumiya, several nice restaurants deserved to experience. (4)Most importantly, the hotel is very quiet as it doesn't locate near main street so you won't hear any traffic noise. All in all, I would like to choose Kaya Kyoto again for the next time trip. Thanks again to the team of Kaya Kyoto!
Oversæt
Svar fra overnatningssted: Thank you for staying with us. I was happy to read your impressions. We will strive to improve our location, facilities, and services with a desire to improve. We look forward to seeing you again. Thanks for your post.
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i jan. 2024
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 2. mar. 2024
good!
Oversæt
Svar fra overnatningssted: 非常感謝您入住KAYA Kyoto Nijo Castle。 我們從評論中可以看出您很滿意,所有員工都很高興。 我們期待着有一天我們可以再次使用它。 KAYA Kyoto Nijo Castle Front(京都二條城前卡亞酒店)
Svar fra overnatningssted: ありがとうございます!お客様の素晴らしいご感想をいただき、大変嬉しく思います。当ホテルの京都らしい内装や美味しい朝食、そしてロビーやお部屋にご満足いただけたとのこと、光栄に存じます。また、アメニティやお部屋のコーヒー、お菓子、お茶類もお楽しみいただけたようで何よりです。またのご宿泊を心よりお待ちしております。敬具フロントKaya京都二条城
Svar fra overnatningssted: この度は数あるご宿泊施設の中から、KAYA京都二条城にご宿泊いただき誠にありがとうございます。またお忙しい中、貴重なご意見をご投稿いただき重ねてお礼申し上げます。ご滞在中、快適にご利用いただけたご様子で幸いです。当ホテルは京都市内の中心にございますので、京都観光にはとても便利です。ホテル周辺には様々な名所もございます。これからもお客様がごゆっくりお寛ぎいただけるようスタッフ一同邁進して参ります。またのご宿泊スタッフ一同、お待ち申し上げております。KAYA京都二条城 フロントスタッフ
Anonym bruger
2 dobbeltsenge, ikke ryger, superior værelse, pengeskab, wi-fi, kaffemaskine, badekar
Svar fra overnatningssted: 尊敬的感謝您與我們分享您的入住體驗!我們非常高興得知您在三月份入住了我們的酒店,並且在秋季紅葉季節再次光臨。很高興聽到您覺得我們的環境非常適合家庭出行,房間寬敞且具有日式風格,滿足了您的期望。感謝您再次選擇我們的酒店,我們期待在未來的入住中再次為您服務。此致敬禮Front Desk