Ala Hotel Kyoto

Hotel also had excellent skincare products. We did not use the onsen but the amenities seemed very good.

Ala Kyoto Hotel is superb! I stayed for my birthday and it was lovely - clean, great location (near to Kyoto station) and easy enough to get the bus to Gion (shopping area). The staff’s customer service was exceptional - went through extra lengths for my birthday and sorted out forwarding our luggage. The hotel’s laundry facilities were great, the gym was a little small but had what you really needed if you wanted to run/cycle/elliptical. I didn’t try the onset but imagine it was good! Nothing to complain, the rooms were lovely! - stayed in both the double and twin - lots of space in both (larger than most in Japan). Highly recommend, the prices are usually good but stayed during golden week, so the prices were inflated but still worth the money. 10/10.

The hotel is great, location was very convenient - walking distance to Kyoto Stn and multiple bus stops that are along the routes of city buses to get to popular destinations. The room was spacious and there was separate dry and wet toilets. The only disappointment I had was that I booked a room with the (Kyoto) tower view but was given a room on a low floor… so I could barely see the tower at all 🥲 Other than that though, the hotel was nice and I would stay here again.

The hotel staff was really helpful as we lost our passport at a rest stop in Northern Kyoto and they helped us call the rest stop several times. In the end, we managed to retrieve our passport! Thanks for helping to communicate whilst we are unable to do so fluently in Japanese!

The location is good within walking distance from Kyoto station. Opposite ALA there are many eateries around, and convenience shops: family mart, Lawson and 7-11 here. There is an ice cream shop next to it too. The hotel gives a very good spa vibes, clean and soothing ambience with a public bath on level 10. Only need to improve : no proper place to hang your clothes in the bathroom.

Nothing to complain! ALA is a superb hotel! Friendly staff and the location is great! Breakfast choices are great and onsen was also wonderful. Highly recommended to everyone else!