Neopol Hotel

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We booked this Hotel on our first visit in Turkey , it was a very good deal with Love holidays,we were very excited , that we didn’t bother to check reviews, !!!! Bad mistake, I was totally aware we were not booking a 4⭐️ hotel , but this experience was a complete disaster!!!!! We arrived in the early morning & we had to curry our own case through dark stairs , The room looked nice till next morning!!! Some of the problems to mention : -no wi-fi for a full week, all we got was smiles & excuses -staff not speaking English & in some occasions not friendly at all -over priced drinks served by teenagers with not clue -rooms dirty & dusty -multiple time left with no toilet paper & towels for shower -one of the air conditioners not working & leaking all over our clothes -Breakfast was poor & low quality food Just to mention a few !!! We complaint multiple time but very little was done, so when we ask to the General manager for some sort of compensation , he made us feel completely put of place, & walked away without even apologising… I don’t usually do write reviews but in this occasion I felt like I had to Marco

Avoid this hotel. This hotel advertises as a 4 star hotel. We arrived late night after a long flight and drive. You have to carry the luggages yourself, with no lift. The corridor is dimly lit. It is a complete trip hazard carrying luggages in dark stairs. The room is basic, with one of the 2 AC unit is working. The shower is the worst. Mouldy, dirty and the water smelled funny. No hot water. We left the hotel demanding refund!

The hotel is very nice. It was a very nice experience. I would recommend it to everyone. The staff is friendly. the rooms are big and clean. The pool is hygienic. foods are good. Thank you to Mr. Ayhan, Ms. Tezer, Pregnant Manager... Thank you...

This hotel was so convienient to get to! It is smack bang in the middle of kusadasi, so the distance to the centrum (is about 20 minutes by foot and 5 minutes by taxi) and about 30 min walk to ladies beach and 5 mins in a taxi ). The room was a good size, bed very comfortable, air con was brilliant, no issues with the room. The staff were friendly, and hotel grounds are small -which was handy as nothing worse walking ages from the pool to your room! This hotel was so good to stay at- they dont really offer continential food , but they do lovley pizzas and chips and great turkish cuisine. We stayed at this hotel September 2023 ( but could only select from october onwards lastyear for my review) and this year september 2023 we stayed at Le Bleu down at ladies beach, and Neopol Hotel was far nicer, and staff were so lovley compared to Le Bleu that claims they are 5 star. We got better treated by staff, and had a better stay at Neopol. We kept saying this year while staying at le Blue how much happier we would be if we had of booked neopol! This hotel is lovley and has great views. The smaller ground hotels seem to be ran much better than big ones. I would definaltly stay here again at Neopol.