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Marcus_Mah
Moon Stir Duplex Family Suite With Balcony And Starry Sky Ceiling Riverside Scenic View
Overnattede i okt. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 28. nov. 2024
Was a fantastic attraction great stay very awesome place my family very happy to stay here💕
Oversæt
6/10
Svar fra overnatningssted: Dear guest, we are so glad to hear that you and your family had a fantastic stay here! It's truly wonderful that our place brought you so much happiness. We hope to welcome you all back again in the future and create more memorable experiences for you. Thank you for your kind words!
Lisette Van Amersfoorth
Luming Huajian Panoramic Double Bed Room With Small Courtyard
Overnattede i okt. 2024
Solorejsende
6 anmeldelse
3.5/5
Slået op den 7. nov. 2024
Guesthouse is well located close to the entrance. I was the only guest and given a different room than booked. That was fine as it was at the riversite. Breakfast (Chinese style) was prepared by a lady opposite the gyesthouse.
I only met the owner when i arrived and left. Contact was via wechat.
Oversæt
Svar fra overnatningssted: Dear guest, we are delighted that you found our guesthouse conveniently located near the entrance. It's great that you liked the riverside room we arranged for you. Our Chinese breakfast prepared by the lady across the way is always a treat. We look forward to your next visit and the opportunity to serve you better.
Svar fra overnatningssted: 尊敬的客人:非常感謝您選擇我們民宿並分享您的入住體驗,針對您反饋的問題,我們回覆如下:首先,在您入住期間遇到問題時,我們已第一時間為您解決,希望處理結果能讓您滿意。關於取暖問題,房間內配備了取暖器和空調,或許是您未正常開啟取暖器才感覺冷,若後續有類似情況,可隨時聯繫我們協助調試。餐廳並非民宿自營,我們確實沒有完全的決定權。若您對餐廳用餐環境不滿意,可自由選擇其他就餐地點。房間默認配備兩份用品,但考慮到房間可住4人,如果您有額外需求,隨時告知,我們會及時為您準備。另外,民宿採用鑰匙鎖,這與電子鎖在便利性上雖有所不同,但不會對您的入住體驗造成不良影響。我們民宿在景區內一直保持着較好的口碑,整體體驗感也備受認可。此次沒能讓您滿意,我們深感抱歉。也希望您能給我們更多具體建議,幫助我們不斷改進 ,期待未來有機會能為您提供更優質的服務。
Gæstebruger
Riverside View Double Bed Room With Floor-to-Ceiling Window