City Comfort Inn (Kunshan High-speed Railway Station Renmin Road)

Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you

來來崑山考試的，酒店靠近高鐵站台有點距離，到了前台，也告知了需要一個安靜的房間，可惜的是還是後面的狗叫，擾亂了我一晚的睡覺，到了凌晨才睡着，房間空間不是太大，衞生間下水道反味，很難聞的味道，還有就是，我們整個酒店，服務人員都很不熱情，感覺店要黃掉了一樣，早上去考試，房間充電器落下了，也沒有人給我打電話，之任何酒店，東西遺漏了，服務員都會第一時間給我們打電話，這家店特殊，沒有打，管理還是需要很大提升，早餐沒有去吃，所以不發表，停車場不是太大，晚上21點去的，很擁擠，很長時間，才勉強把車子停下來，總之，不推薦

每天早上比較貴，差不多要貴25到30元左右，下午我付好錢了，就要降價，一天價格，不停的變化，其次就是給我開的房間是靠近小區裏面的，有狗叫聲，一直吵到凌晨2點才迷迷糊糊的睡著了，前台服務員連最基本的服務都沒有，違背了這個店名的初衷，見人打招呼，這個是三歲孩子都知道的事情，怎麼會目無表情，房間的衞生令人擔憂，不具備專一的連鎖酒店的標準，看了差評，才知道，原來是剛換了老闆，房間的裏面的床上的床單被套，毛巾，浴巾，都是破洞，很長時間了也不更換，我看了標簽都有好幾年了，破的那個樣子還在用，進門都是腥味，差勁的要死，垃圾酒店，掛羊頭賣狗肉，名字是連鎖酒店，裏面一塌糊塗