Crowne Plaza Kunming City Centre anmeldelser

Svar fra overnatningssted: Dear guest, We sincerely apologize for the unpleasant experience you had during your stay. Your feedback is of utmost importance to us and we are deeply sorry that we failed to meet your expectations. Due to the relatively warm climate in Kunming, in order to avoid excessive heat at noon, we will use the residual heat from turning on at night during the day. If the temperature is lower, we will adjust accordingly. Now, during breakfast, we will keep the heating stove on to maintain the temperature in the restaurant. In our breakfast time，we have locally cooked small pot rice noodles, it is hot and delicious hope you will like.Crowne Plaza Kunming Centre General Manager---Lucy Yan

Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your wonderful experience at hotel! We are absolutely delighted to hear that you had such a pleasant stay with us and that our efforts to provide an exceptional experience resonated with you.It was our pleasure to upgrade your room, and we're thrilled that it added an extra touch of luck and luxury to your stay. Your kind words about the cleanliness and comfort of our rooms are truly appreciated. Our housekeeping team works tirelessly to ensure every guest enjoys a spotless and cozy environment, and your feedback is the best recognition of their hard work.We take great pride in our service, and it means the world to us that you found it impeccable. From the moment you arrive, our team is dedicated to anticipating your needs and delivering personalized attention. Your compliments will be shared with the entire staff, and they will undoubtedly be inspired to continue providing top - notch service.The breakfast is a highlight we take great care in curating. We're overjoyed that you loved our fluffy youtiao and the diverse daily offerings. Our culinary team constantly strives to blend local flavors with international favorites, aiming to start each day of our guests' stays on a delicious note.Should your travels bring you back to Kunming, we would be honored to welcome you again. Please feel free to reach out if there’s anything we can do to make your future visits even more memorable.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your thoughts about your stay at our hotel. We truly appreciate your candid feedback.We understand your concern regarding the dated appearance of our facade. We have been considering various options for its renovation and improvement, and your input has further emphasized the importance of this aspect. While we work on enhancing the exterior, we're delighted that you found our interior to be very nice. Our team has put a great deal of effort into creating a comfortable and inviting atmosphere for our guests, and it's wonderful to know that you noticed and enjoyed it.Moreover, we are extremely proud and grateful that you described our service as impeccable and without fault. Our staff members are dedicated to providing the highest level of hospitality, and your kind words are a great source of motivation for them.If you have any other suggestions or if there's anything we can do to make your future stays even more pleasant, please don't hesitate to let us know. We look forward to welcoming you back and exceeding your expectations once again.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear Guest,We are truly thrilled to receive your glowing review! It brings us great joy to know that our hotel met all your expectations for you and your family of four. We designed our family - sized rooms with comfort and space in mind, aiming to provide a home - away - from - home for families like yours, and it's wonderful that you found the room big and clean.Our team is dedicated to delivering responsive and efficient service, and we're delighted that this was evident during your stay. The breakfast spread is a labor of love, and we're especially proud that you enjoyed our Yunnan - specialty dough stick dip. Our staff takes pride in being helpful and polite, and we'll be sure to share your kind words with them.The convenient location near Kunming Railway Station is indeed one of our advantages, making it easier for our guests to explore the city.We sincerely hope to welcome you and your family back to our hotel in the future. On your next visit, we'll be sure to have some special surprises in store for you and the kids.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear guest,We are absolutely thrilled to receive your glowing review! Your kind words about our large lobby, the hotel's prime location near eateries, shopping, and public transportation, as well as your overall satisfaction with the accommodation, mean the world to us.Our team has worked hard to create a space that not only offers comfort but also provides convenient access to the best of the city. Knowing that you highly recommend our hotel is the greatest compliment we could ask for.We truly hope to have the pleasure of welcoming you back soon. Whether it's for another business trip or a leisurely vacation, we'll do our utmost to make your next stay even more memorable.Thank you again for choosing our hotel!Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear customer, hello; Thank you for choosing to stay and leaving us a review. Thank you also for your support and trust in the Crowne Plaza Kunming Center and the Holiday Inn and Resort brands under InterContinental Hotels Group; We hope that our bright environment, comfortable and tidy guest rooms, and enthusiastic service from our staff have brought you a pleasant accommodation experience; Thank you for your support. We will continue to work hard; We sincerely look forward to your next stay! Yan Daihong, General Manager of Kunming Central Crowne Plaza Hotel

Svar fra overnatningssted: Dear Guest,We are truly delighted to receive your kind words regarding our hotel's location. It gives us great pleasure to know that you found our hotel's position to be excellent and that it offered you the convenience of being within walking distance to the nearby shopping and entertainment areas.Our team carefully selected this location with the intention of providing our guests with easy access to a variety of activities and attractions. Whether it's indulging in some retail therapy or enjoying a night out, we aim to make your stay as enjoyable and hassle-free as possible.We hope that you had a wonderful time exploring the surrounding area and that our hotel met all of your expectations in terms of comfort and service. If there's anything else we can do to enhance your experience with us in the future, please don't hesitate to let us know.Thank you once again for choosing our hotel. We look forward to welcoming you back soon.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear Guest,Thank you for staying with us and sharing your feedback. Our hotel is in central of Kunming, just 700 meters from the subway station, offering easy access to transport and city exploration.Moreover, at our Chinese restaurant, you can enjoy Yunnan cuisine. We value your feedback and will enhance language and service training for our staff to be better. Our hotel was revamped from a five star in Kunming. We kept some classic and retro designs to create a warm, nostalgic feel.We hope to serve you again. Looking forward to your next visit!Best regards.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear Guest,We are absolutely delighted to hear that you had such a wonderful experience at our hotel! It's fantastic that you were impressed with our property and especially pleased that we could offer you a complimentary upgrade to a suite. Our aim is always to go above and beyond to make our guests' stays special, and it seems we've achieved that with you.The convenience of our location, being close to numerous eateries and the night market, is something we take great pride in. We're glad that you could easily explore the local culinary scene and enjoy the vibrant atmosphere within walking distance.Your feedback is extremely valuable to us. It not only encourages our team to keep up the great work but also helps us understand what aspects of our service are most appreciated by our guests.We sincerely hope to welcome you back in the future. Should you have any special requests or need any assistance for your next visit, please do not hesitate to reach out. We look forward to providing you with another outstanding stay.Crowne Plaza Kunming City Centre General Manager——Lucy Yan

Svar fra overnatningssted: Dear guest,We are overjoyed to receive your high praise! It means a great deal to us that you found our hotel to be a wonderful choice for family accommodation. We take great pride in providing a warm and inviting atmosphere for families to relax and create lasting memories.Our team, especially the male manager you mentioned, is committed to making every guest feel welcome and comfortable. We believe that hospitality is not just a job, but a passion, and we are delighted that our enthusiasm and friendliness were evident during your stay.Regarding our breakfast, our chef team puts in a tremendous amount of effort to offer a diverse and delicious spread. We understand that our guests come from all over the world, which is why we strive to include a variety of options. From the wholesome grains and fresh fruit salads, to the traditional Chinese favorites like delicate xiaolongbao and crispy youtiao with soy milk, as well as the classic Western staples such as scrambled eggs, bacon, and bread, we aim to satisfy every palate. Additionally, we are dedicated to introducing the unique flavors of Yunnan by featuring two or three local specialties each day, like the delicious small-pot rice noodles, Mile braised chicken rice noodles, and Dali milk cake. And as the seasons change, we adjust and update our breakfast menu to incorporate the freshest seasonal ingredients, ensuring that there is always something new and exciting for our guests to enjoy.We truly appreciate your feedback and hope to have the pleasure of welcoming you and your family back in the future. Crowne Plaza Kunming City Centre General Manager-- Lucy Yan

Svar fra overnatningssted: Dear customer, Firstly, please accept my sincere gratitude and appreciation for choosing the Crowne Plaza Hotel in the center of Kunming as your preferred accommodation in Kunming. We are glad to know that you are satisfied with our good location. Meanwhile, we will pay more attention to improving the aspects you mentioned. Looking forward to welcoming you back to our hotel as soon as possible. general managerAlbert Lee

Svar fra overnatningssted: Dear guest:Sincerely thank you for your praise of the hotel's geographical location. Our hotel is located in the city center, within walking distance to the famous Nanqiang Street and Nanping Street, as well as Kunming Old Street,where you can deeply experience the historical heritage and vibrant local life of Kunming. The surrounding scenic spots are also worth mentioning. It takes only about ten minutes' drive to reach Grand View Pavilion and Green Lake, which are the best places to watch seagulls in winter and enjoy the beautiful lakes and mountains of Spring City. Meanwhile, the rooms are equipped with small balcony, making it convenient for you to enjoy the slow paced scenery of Kunming on the balcony. Looking forward to your next visit, we are confident in providing you with a more satisfactory accommodation experience.Crowne Plaza Kunming City Centre General Manager---Lucy Yan

Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Kunming City Centre. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident.We will try our best to improve the situation you mentioned, and strengthen the English training of our staff. Thank you for your suggestion. We are looking forward to hearing from you and to welcoming you back to Crowne Plaza Kunming City Centre in the near future. Thank you!General Manager

Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your stay at our hotel! We are truly delighted to hear that you found our staff helpful and our hotel really clean.Our team members are always committed to providing the best possible service, and it means a great deal to us that their efforts have made a positive impression on you. Whether it's offering assistance with your needs or ensuring the hotel is spotless, we strive to exceed your expectations in every way.Your kind words will be shared with the entire staff, and it will surely serve as a great motivation for all of us to keep up the good work. Once again, thank you for choosing our hotel. We look forward to welcoming you back soon and providing you with another excellent experience.Crowne Plaza Kunming City Centre General Manager——Lucy Yan