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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.8
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Negative anmeldelser(7)
Natalie
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 30. dec. 2024
We booked this hotel last minute and stayed for a few hours because we landed in Kun Ming at 12am, and our train to Dali is at 7am. The hotel was very near to the railway station and they even provide us a free ride to the railway station. The room was smart, clean, and comfortable. Overall, everything was good.
Oversæt
Svar fra overnatningssted: Dear guest: Hello! Thank you for your 5-star review! Every city has reasons to be missed, every season has scenes we can't let go of, and every hotel has sweet and warm memories. We hope that Shangke Youpin will be the most warm and unique one in your memories! Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Anonym bruger
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i okt. 2024
Solorejsende
12 anmeldelse
3.2/5
Slået op den 16. nov. 2024
Unfortunately although the hotel is “non-smoking” the staff was smoking in the lobby and the elevator had a strong smoke odor. It’s just not considerate of all their guests.
Oversæt
Svar fra overnatningssted: Thank you for pointing out the shortcomings of our hotel service. We take your feedback very seriously and will communicate with the relevant departments to improve the problems you have raised. We sincerely thank you for your valuable comments on our services and facilities.
BARBIELISBOA
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i aug. 2024
Par
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. okt. 2024
New and modern hotel, very convenient if you have to take the fast train. Excellent value for money, nice bars and restaurants nearby.
Oversæt
Svar fra overnatningssted: Thank you very much for your praise. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust!
hpbregnard
Premium Twin Room With Smart Features (Xiao Ai Classmate)
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
3.7/5
Slået op den 5. sep. 2024
Staff does not speak english.
Some room are smoking room.
Smells smoke in the room.
Free shuttle to railway station west.
Oversæt
Svar fra overnatningssted: We sincerely appreciate your feedback. We will take steps to improve our services and facilities to meet your needs and hopefully provide you with a better stay next time
Gæstebruger
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i feb. 2024
Par
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 6. apr. 2024
Cozy, comfortable, and clean boutique hotel with numerous nearby restaurants and eataries. Friendly hotel staff that's willing to help. It has a very nice breakfast.
However, not so pleasant is the cigarette smoking smell if you are allergic to cigarette smell. Even in the hotel restaurant there are guests smoking while eating at the table. The hotel staff need to enforce no smoking and tell people not to smoke in such places. Even in elevator, there are guests smoking. No good to have a no smoking sign if you don't enforce it.
Other than the smoking smell, it is a good place to stay.
Oversæt
Svar fra overnatningssted: Thank you very much for taking the time to write a review for our hotel. We feel very warm and encouraged by your review.We will continue to work hard to improve service quality and provide you with a more comfortable accommodation experience and considerate service.
Gæstebruger
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i feb. 2024
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 20. mar. 2024
If you need a hotel (very) close to Kunming nan train station you can’t do better than this. The facilities are brand new and in tip top condition and the bed was just wonderful after a long day traveling. The staff were really great very efficient and friendly and the drop off service is ideal. I can’t recommend it more. Tip: make sure your taxi driver really knows where it is. Maybe because it’s new mine didn’t and took me completely in the wrong direction. The ride from the station to the hotel should cost a bit more than 10, no more the young lady at the desk said. Definitely a five star review!
Oversæt
Svar fra overnatningssted: Thank you for your kind words about our hotel.Welcome to stay next time.
Juliette
Premium Twin Room With Smart Features (Xiao Ai Classmate)
Overnattede i jan. 2024
Par
13 anmeldelse
4.2/5
Meget god
Slået op den 9. mar. 2024
Nice, clean rooms. Conveniently located close to restaurants and not far from Kunming South Station.
Oversæt
Svar fra overnatningssted: 非常感謝您抽出寶貴的時間為我們的酒店撰寫好評,您的評價讓我們感到非常温暖和鼓舞。我們會繼續努力提升服務質量,為您提供更加舒適的住宿體驗和貼心的服務。
Alexaaaa
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Overnattede i maj 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 25. jun. 2024
wonderful hotel . free tea . tea is good. near university
Oversæt
Svar fra overnatningssted: Thank you very much for your comments, your satisfaction is our biggest pursuit, we will continue to work hard to bring you a better accommodation experience. Thank you again for your support and trust
Gæstebruger
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)
Svar fra overnatningssted: 尊敬的客人:您好!非常感謝您選擇我們酒店並給予寶貴的反饋。對於您在入住過程中遇到的問題,我們深表歉意。關於房間異味的問題,我們在裝修後已經採取了一系列的通風和凈化措施,但可能仍有一些殘留氣味給您帶來了不適。我們會進一步加強通風處理,確保後續客人能夠有一個舒適的入住環境。對於牙杯的臟污情況,我們會立即對客房衞生進行全面檢查和整改,加強對員工的培訓,提高清潔標準,杜絕此類情況再次發生。我們會認真反思並改進,努力提升服務品質,期待您下次入住時能看到我們的進步,為您帶來更加滿意的體驗。
Gæstebruger
Hyggeligt familieværelse
Overnattede i okt. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 20. nov. 2024
住了好幾天了,周邊很方便,有停車位有充電樁,帶爸爸媽媽出遊很方便的,前台也很熱情,房間也很乾凈整潔
Oversæt
Svar fra overnatningssted: 非常感謝您的好評,您的滿意和肯定是我們的最大追求。我們將繼續保持高標準的服務和品質,為您帶來更加優質的住宿體驗。再次感謝您的支持和信任!
Gæstebruger
Premium Double Bed Room With Smart Features (Xiao Ai Classmate)