1-7 Kouyaimamachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0012, JapanVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.9/10
Meget god
598 anmeldelse
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Bekræftede anmeldelser
Placering9.1
Faciliteter8.6
Service8.7
Renlighed9.1
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Alle anmeldelser(598)
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Anmeldelser med billeder/video(206)
Praktisk for shopping(68)
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Lækker morgenmad(35)
Beliggende i centrum(21)
Venligt personale i receptionen(16)
Fremragende design(15)
Tjeneste for levering af bagage(10)
Fantastisk kaffe(6)
Negative anmeldelser(22)
Polarbear.studio
værelse(ikke-ryger)(dobbeltseng)
Overnattede i mar. 2025
Par
12 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. apr. 2025
Very comfortable, clean and good location. But difficult for parking and no drop-off area and any sign for customer at all.
Oversæt
Svar fra overnatningssted: Thank you for your feedback!
We’re delighted to hear that you found our hotel comfortable, clean, and well-located.
We understand that parking can be a challenge, and we appreciate your comments regarding the drop-off area and signage. Your insights are valuable, and we will certainly look into ways to improve this aspect for our guests.
We hope to welcome you back in the future!
EE714342
Queensize seng dobbeltværelse (ikke ryger)
Overnattede i feb. 2025
Familie
25 anmeldelse
10.0/10
Enestående
Slået op den 16. mar. 2025
Excellent service with perfect location in Kumamoto. Ample of paid parking nearby within few steps
Oversæt
Svar fra overnatningssted: Dear EE714342
Thank you very much for staying at our hotel.
We are very pleased to hear that your stay in Kumamoto was pleasant.
All of us are encouraged that you were satisfied with our service and location.
Thank you also for your appreciation of the convenience of our parking lot.
We will continue to strive to provide a comfortable space for our guests.
We sincerely look forward to your next visit.
Please have a safe trip back home.
Grids Premium Hotel Kumamoto Front
Ivan C HK
værelse(ikke-ryger)(dobbeltseng)
Overnattede i feb. 2025
Rejs med venner
31 anmeldelse
8.0/10
Meget god
Slået op den 3. mar. 2025
Good location, very close to airport shuttle bus terminal.
Good service which provides by polite staffs, definitely will stay again.
Oversæt
Svar fra overnatningssted: Dear Ivan C HK
Thank you very much for staying at our hotel.
We are delighted to hear that you were satisfied with our location and the service provided by our staff. We are glad to hear that the accessibility of the airport shuttle bus was helpful in making your stay with us a pleasant one.
We look forward to welcoming you back for your next visit. We will continue to strive to provide you with the most comfortable service possible.
Grids Premium Hotel Kumamoto Front
윌리엄
værelse(ikke-ryger)(dobbeltseng)
Overnattede i apr. 2025
Familie
90 anmeldelse
10.0/10
Enestående
Slået op den 16. maj 2025
Best location Best staffs Best service Good price
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review!
We are thrilled to hear that you enjoyed our prime location, dedicated staff, and excellent service.
Providing great value for our guests is always our goal, and we’re glad to know you found our pricing to be satisfactory.
We look forward to welcoming you back on your next visit!
Gæstebruger
værelse(ikke-ryger)(dobbeltseng)
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
8.5/10
Meget god
Slået op den 24. jan. 2025
Good location and very suitable for solo trip, near public transportation and you can find anything you want in this area such as food, shopping, entertainment and etc.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review!
We're thrilled to hear that you enjoyed our convenient location and found it suitable for your solo trip.
It's great to know that you were able to easily access public transportation and explore the nearby food, shopping, and entertainment options.
We hope to welcome you back for another enjoyable stay in the future!
Grids Premium Hotel Kumamoto
Front Desk
Stellasayshi
Queensize seng dobbeltværelse (ikke ryger)
Overnattede i dec. 2024
Par
6 anmeldelse
8.0/10
Meget god
Slået op den 24. mar. 2025
All was gooood, the stay, the service and walking distance to shinsakae dori street! A lot of food choices and shopping 🙂👍🏻
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review!
We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring Shinsakae Dori Street.
It's great to know you appreciated the service and the variety of food and shopping options nearby.
We hope to welcome you back for another fantastic experience soon!
Sihui
værelse(ikke-ryger)(dobbeltseng)
Overnattede i dec. 2024
Familie
4 anmeldelse
9.0/10
Fantastisk
Slået op den 26. jan. 2025
Clean and provided pjymas. Check in was seamless and fuss free.
Oversæt
Svar fra overnatningssted: Thank you for your positive feedback!
We're delighted to hear that you found our accommodations clean and that the check-in process was seamless.
Your comfort is our priority, and we’re glad you enjoyed your stay.
We look forward to welcoming you back soon!
Grids Premium Hotel Kumamoto
Front Desk
PinkyPeanut
værelse(ikke-ryger)(dobbeltseng)
Overnattede i okt. 2024
Solorejsende
14 anmeldelse
4.5/10
Slået op den 2. dec. 2024
I have never stayed at a Japanese hotel that did not provide bottled water and when I asked, I was told to boil the tap water in the room! Room was really dusty and I kept sneezing until I cleaned the picture frame and headboard. The lighting situation that other reviewers commented about hasn't improved. The problem is they're using the wrong type of bulbs with narrow beam angles so there's dark corners everywhere not helped by the dark walls in the room and the hotel corridors look like a tomb. Whoever designed the lights doesn't know what they're doing. The only good things - good water pressure in the shower and across the road from the famous tonkatsu place. Overall this hotel is poor value for money, you can get similar hotels with better lighting and free bottled water nearby. I do NOT recommend this hotel.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the lack of bottled water and the cleanliness of your room are concerning, and we will address these issues with our team to ensure they are resolved promptly.
We appreciate your input on the lighting situation as well. We are currently reviewing our lighting choices to enhance the overall ambiance of our rooms and corridors. Your observations will certainly help us improve.
On a positive note, we are glad to hear that you enjoyed the water pressure in the shower and the convenient location near the tonkatsu restaurant.
We value your feedback and hope you might consider giving us another chance in the future. Thank you again for your insights.
Grids Premium Hotel Kumamoto
Front Desk
DenimBlue
Queensize seng dobbeltværelse (ikke ryger)
Overnattede i okt. 2024
Solorejsende
3 anmeldelse
9.0/10
Fantastisk
Slået op den 6. dec. 2024
A lovely little hotel just a few minutes’ walk from the Sakuramachi bus station. Very convenient for getting to the Aso volcano by high speed bus. The station is inside a big mall and you can do most of your shopping there too.
The hotel itself was comfy, and I got to do my laundry there which was ace.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review!
We're thrilled to hear that you found our location convenient for exploring the Aso volcano and that you enjoyed the nearby shopping options.
It's great to know that you found our hotel comfortable and appreciated the laundry facilities.
We hope to welcome you back for another lovely stay in the future!
Grids Premium Hotel Kumamoto
Front Desk
SimYen
Medium Twin ( Ikke Ryger )
Overnattede i okt. 2024
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 21. nov. 2024
Hotel just off the A line tram stop, at end of Shimatori shopping street. Nearby Sakura Machi, a 10 mins walk to Kumamoto Castle. Hotel is new and clean, there is laundry facilities and locker facilities to leave your luggage.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review!
We're delighted to hear that you enjoyed our convenient location near the A line tram stop and the Shimatori shopping street. It's great to know that you found our hotel new and clean, as we strive to provide a comfortable experience for all our guests.
We're also glad you took advantage of our laundry and locker facilities. We hope these amenities made your stay even more enjoyable.
Thank you once again for your feedback, and we look forward to welcoming you back in the future!
Grids Premium Hotel Kumamoto
Front Desk
Ramon
Queensize seng dobbeltværelse (ikke ryger)
Overnattede i apr. 2025
Forretningsrejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 29. maj 2025
Very convinientl, location is great. Close to a lot of restaurants. Good for a 1-3 day stay.
Oversæt
Svar fra overnatningssted: Thank you for visiting us.
We are very happy to hear that you liked our convenient location. We hope you also enjoyed the restaurants in the area.
We are encouraged to hear that you found our hotel ideal for your 1-3 day stay. We will continue to strive to provide you with pleasant service and look forward to welcoming you back again.
Grids Premium Hotel Kumamoto Front Desk
keikites
Hjørne Twin ( Ikke Ryger )
Overnattede i mar. 2025
Familie
9 anmeldelse
8.0/10
Meget god
Slået op den 4. maj 2025
Location was good, it is very near a shopping district filled with restaurants. Room was clean.
Hotel room was clean and I like that they even offer instant soup (free for hotel guests) beside the reception.
Minus some points on service as a receptionist gave my mum attitude when asked on how to operate the laundry machine.
Oversæt
Svar fra overnatningssted: keikites 様
Thank you for taking the time to share your feedback with us.
We're glad to hear that you enjoyed our convenient location and found your room clean and comfortable. It's great to know that you appreciated the complimentary instant soup we offer to our guests.
However, we sincerely apologize for the experience your mum had with our receptionist. This is not the level of service we strive to provide, and we will address this matter with our team to ensure it does not happen again.
We appreciate your comments and hope to welcome you back for an even better experience in the future.
Grids Premium Hotel Kumamoto
Front
zhangtaitai
Hjørne Twin ( Ikke Ryger )
Overnattede i okt. 2024
Familie
8 anmeldelse
8.0/10
Meget god
Slået op den 9. dec. 2024
great location, easy to access, big mall distance away, located at happening area
Oversæt
Svar fra overnatningssted: Thank you very much for staying at Grids Premium Hotel Kumamoto.
We are happy to hear that you are satisfied with our location.
The entire staff will continue to strive to meet your expectations.
We look forward to serving you again.
Grids Premium Hotel Kumamoto
Front Desk
Yiu Hei
Queensize seng dobbeltværelse (ikke ryger)
Overnattede i dec. 2024
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 26. jan. 2025
Location is good. Space is enough.
Oversæt
Jun Siong Lewis
værelse(ikke-ryger)(dobbeltseng)
Overnattede i mar. 2025
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 24. apr. 2025
Generally clean and service staff were superb. Value for money hotel. Quite a lot of ********* and Korean tourists which could jam up the reception at check in/out. Otherwise, great location.
Oversæt
Svar fra overnatningssted: Dear Lewis
Thank you very much for staying at our hotel.
We are delighted to hear that you were satisfied with the cleanliness and the service provided by our staff. We sincerely appreciate that your stay was worthwhile for you.
We are sorry to hear that there was congestion during check-in and check-out. We will make every effort to improve this in the future to ensure a smoother experience.
Thank you also for your compliments on our location. We look forward to welcoming you again.
Grids Premium Hotel Kumamoto Front