Storii by ITC Hotels Urvashis Retreat, Manali

Superb Stay.. Beautiful View & with the constant waterfall sound. Well maintained and clean rooms. Well maintained property & facilities. Breakfast is good. Food taste needs a little attention. Staff is excellent & prompt service. Overall a good Experience

Excellent option to stay in Manali. The place is beautiful with impeccable and warm service. The host is very warm and the personal card was a beautiful gesture which we highly appreciated. The food is delicious too. We had a very good Christmas eve celebration here with one of the nicest guys for the live singing. I will visit again.

The more I say the less it would be for this place…!!! We were spoilt rotten by their hospitality, service, their superlative quality in everything right from the check in to house keeping to bending backwards to serve our every wish !!! The continental food is wow & so is their bakery 🎂 we were here for celebrating Christmas in December 2024. Last but not the least the owner of the property is so involved in everything and one can see it every detail that’s taken care of impeccably & this is that one thing makes all the difference in this property !!! A full 10/ 10 Megha & Rishi K. Chawla, Mumbai

Stay date : 22 - 24 December, 2024 Storii Urvashi's Retreat truly surpassed all our expectations! The rooms are spacious, cozy, and incredibly comfortable, with one of the best showers I’ve ever experienced—an absolute treat after a day of exploring. The staff's courteous and attentive service made our stay all the more delightful. A special shoutout to: Jawahar (at the travel desk): Jawahar went above and beyond by organizing a quick and seamless trip to Sissu and Korskar for us at the best possible rate. When we got stuck due to snowfall, his constant check-ins to ensure our safety were deeply reassuring and truly heartwarming. Chef Arjun: He crafted the most delicious jungli chicken and traditional local dishes, making every meal an unforgettable experience. The food was exceptional, the service impeccable, and the overall experience rejuvenating. Highly recommend this retreat for a peaceful and memorable getaway!

An amazing serene place to stay surrounded by greenery with lots of amenities, good food and friendly staff. Room sizes are bigger than most other hotel and interiors are soothing. Gardens and water bodies in the hotel and snow peaks view from the hotel has a therapeutic effect. Urvashi, the owner, is very caring and was quick to resolve any issues with connectivity, booking, special needs. Thank you Urvashi for your Royal hospitality.

The hotel's claims to be pet friendly are an utter lie. We checked if our dogs could come with us for dinner. They agreed as long as the dogs sat quietly but once we arrived they refused to let our dogs even enter. It is of course the hotel's decision but they should not advertise that they are pet friendly when they treat pets and their owners with such contempt and utter insensitivity. In addition, the bar menu shows a certain kind of high altitude naivete.