Hotel Lemongrass

We stayed in the hotel for 2 nights . It was really a great experience . The food was delicious- we tried the tandoori chicken platter - the quality was great and service was also really good . They also helped to prepare food without any chillies for kids .... We had booked an executive suite and family suite. All the fascilities were upto mark with 24 hrs hot water , food room service was available on call . It's a great place to stay with family. We will definitely recommend this place

Last year when I stayed at Lemon grass in January 2021 it was a wonderful experience in terms of stay and food. This year in February 2022 it was my second stay at this property. This visit was a terrible experience. Upon arrival at the hotel I had checked in room no 209. Had lunch ordered in restaurant a fish curry and rice. The curry was was stale and had a terrible coconut oil stench, on bringing to the notice of waiter it was replaced with another pathetic curry. Extra items (roti) added in the bill which were ever ordered. My colleagues arrived in evening, during dinner all the food served were cold. Morning breakfast not much options, and that too you have to personally go to kitchen to order'. All the staff waiters, are non - attentive and careless. Later we learnt that the earlier management has changed and someone else has overtaken, but inefficient in all aspects. Will lookout for something better next time..

Outstanding customer service and would recommend again and again. They went way over any expectations I had to help celebrate a friends bday. Spoke to them about a cake and dinner plans, and even as plans kept shifting they let me know the cake would be ready by a certain time regardless of our plans.