Pullman Kuala Lumpur City Centre Hotel & Residences anmeldelser
Pullman Kuala Lumpur City Centre Hotel & Residences
4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.3/5
Meget god
2337 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.2
Service4.3
Renlighed4.4
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Alle anmeldelser(2337)
Positive anmeldelser(2242)
Anmeldelser med billeder/video(685)
Lækker morgenmad(352)
Praktisk for shopping(177)
Store værelser(118)
Fantastisk til forretningsrejser(68)
Lækker buffet(61)
Near mall(13)
Negative anmeldelser(95)
ronsan
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
14 anmeldelse
5.0/5
Enestående
Slået op den 3. feb. 2025
This accommodation has a great location. It is near the mall with lots of food options. The staff are friendly and helpful. The room was clean and neat. Highly recommended.
Oversæt
zairie
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. feb. 2025
“The hotel room is beautiful and clean, the staff is very helpful, the breakfast has many choices and delicious. Also, thank you for the happy birthday cake!”
Oversæt
funkly95
Premium-værelse
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 27. jan. 2025
Love the hotel. Booked it for my birthday relax day.
My experience.
Location was superb. Next to Pavilion and in the middle of KL.
The checkin was smooth. I even checked in before 3pm.
Requested for higher floor and I got it. But the view was another building.
The room was huge and super comfortable. Love the bath tub. The bed was good.
Oh I love the JBL Speaker.
In terms of amenities; the pool was good but there was renovation. So not so nice view and noisy.
The down side is probably the buffet breakfast. I honestly think it was average. Nothing wow. Hmmmm. But I enjoyed it anyway.
Overall, love my stay. And definitely would come back again.
Oversæt
Alex Guay
Superior-værelse med kingsize-seng
Overnattede i dec. 2024
Par
30 anmeldelse
4.5/5
Fantastisk
Slået op den 26. jan. 2025
Very beautiful and grand hotel lobby with hippo chair.
Delicious breakfast, but staff assigning of table can be better and stricter. One hotel guest A took my cap on my chair and place it next table. So that guest A can use my table. End up it caused confusion and we almost had a conflict with other hotel guest B because this table belongs to guest B which we thought is ours as our cap is there. Luckily the hotel staff manage to direct the hotel guest B to another table and solve the awkward situation.
Suggestion to put a occupied sign on each table or something to indicate table is taken.
Room is clean and spacious for a couple. Swimming pool slightly small. Services overall is excellent. Had a
Oversæt
Saifullahpfs94
Premium-værelse
Overnattede i dec. 2024
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 13. jan. 2025
Great stay. Walking distance to Pavilion Bukit Bintang. Hotel room is spacious. Breakfast choices are plenty and tasty.
Oversæt
Svar fra overnatningssted: Dear Saifullahpfs94,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC. Please come back and stay with us again the next time your decide to visit our beautiful city!Kind regards,Devi.CGuest Experience
WAI LIAM
Premium-værelse
Overnattede i nov. 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 2. jan. 2025
I recently stayed at Pullman KL for two days and was overall very pleased with the experience. The rooms were clean, spacious, and comfortable, and the hotel facilities were excellent. The staff were friendly, professional, and always ready to assist, which made my stay even more enjoyable.
However, I was slightly disappointed with the breakfast. While there was an impressive variety of options available, the quality of the food didn’t quite meet my expectations. Some dishes felt lacking in freshness and flavor compared to the high standards Pullman usually delivers.
That being said, it didn’t overshadow my experience, and I would still recommend Pullman KL for its comfort, convenience, and exceptional service. I hope they can improve the breakfast quality to match the overall excellence of the hotel.
Oversæt
Svar fra overnatningssted: Dear Wai Liam,The issues you raise are important to us. Please accept our apologies for any disappointment with the breakfast onsite dining . We'll keep your comments in mind, and we'd appreciate the chance to provide you with more suitable accommodations. However, we are delighted that your overall stay was an excellent one at Pullman KLCC Hotel & Residences. We look forward to welcome you back in 2025!Kind regards,Devi.CGuest ExperienceKind regards,Devi.CGuest Experience
Anonym bruger
Lejlighed med 2 soveværelser
Overnattede i nov. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 16. jan. 2025
Great choice for family, our breakfast is at Level 10.
The ala carte with breakfast buffet is a sumptuous meal to begin our day.
The rooms are spacious with 3 toilets. Great view with a bridge link to Pavilion.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city.Kind regards,Devi.CGuest Experience
Darren TeohBC
Deluxe-lejlighed med 1 soveværelse
Overnattede i nov. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 2. jan. 2025
Good location, just next to Banyan Tree Hotel and Pavillion shopping mall. Great continental breakfast and very comfy bed with lots of amenities.
Oversæt
Svar fra overnatningssted: Dear Darren Teoh,We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & Residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon! Kind regards,Devi.CGuest Experience
Kwangnicha
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 13. jan. 2025
The room was so great and quiet environment, the bed is so comfortable and all everything in the room is very neat, I love it. All the staff are very nice and so helpful since I have checked in until the last day for staying, I will back to stay again. Fantastic!
Oversæt
Roger KKH
Lejlighed med 2 soveværelser
Overnattede i nov. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 24. dec. 2024
Had a wonderful experience at Pullman KL with room upgrade to Executive Club King with connecting room.
Wonderful service from miss Mai at front desk.
Immaculate service by Executive Club team led by miss Theressa.
Clean and comfy Club King room.
Will be back soon
Oversæt
Svar fra overnatningssted: Dear Roger KKH,Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Ms Teressa and Ms Mai. We truly look forward to welcoming you back soon to Pullman KLCC Hotel & Residences for another amazing stay.Kind regards,Devi.CGuest Experience
Hazreu
Lejlighed med 2 soveværelser
Overnattede i nov. 2024
Rejs med venner
43 anmeldelse
3.0/5
Slået op den 29. dec. 2024
I booked a two room apartment with kitchen for two nights. The price was super expensive but i dont think it is something worth it. The access to pavilion needs to walk around a huge dangerous busy road with the non functional traffic light, unlike banyan tree which has its own linked bridge. In the map it looks near to pavilion but in reality you will sweat a lot before arriving pavilion. During the hotel check out, the line was long and the check in / check out sign was confusing with 3 lanes. There was sign for check in and check out but people scattered check in and out everywhere. Some people just cut the queue and the lady at the counter letting them cutting queue. Not sure why nobody monitor or making the process easier. I dont think i will book again here to waste money to have a bad experience for my holiday. Quite sad experience.
Oversæt
6/9
Svar fra overnatningssted: Dear Hazreu,The issues you raise are important to us. Please accept our apologies for any delays during check-out. We appreciate your patience, and we'll look into your comments further. If you find yourself back in the area, we'd appreciate the chance to provide you with a more enjoyable visit at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience
Anonym bruger
Prestige-værelse med kingsize-seng
Overnattede i nov. 2024
Par
16 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. jan. 2025
Convenient location to Pavilion and KLCC with sheltered walkway.
Hotel staffs are friendly and helpful
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & Residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon! Kind regards,Devi.CGuest Experience
Charles 1998
Deluxe-lejlighed med 1 soveværelse
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
I want to compliment the staff member named Jackson for his excellent service attitude. He is always welcoming with a smile. I really like the environment there, including the breakfast and the beautiful location.
Oversæt
Svar fra overnatningssted: Dear Charles 1998,Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Mr Jackson Loo, the front office manager. We truly look forward to welcoming you back soon to Pullman KLCC for another amazing stay.Kind regards,Devi.CGuest Experience
IDA HAZIRA
Prestige-værelse
Overnattede i nov. 2024
Solorejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 13. dec. 2024
The rooms were immaculate and very comfortable. The attentive and courteous staff catered to my every need.
Oversæt
Svar fra overnatningssted: Dear IDA HAZIRA,Thanks for the amazing review. It's excellent your time at Pullman KLCC Hotel & Residences was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Kind regards,Devi.CGuest Experience
Foong Jiaen
Deluxe-lejlighed med 1 soveværelse
Overnattede i nov. 2024
Forretningsrejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 7. dec. 2024
This round I booked one bedroom service apartment. The apartment has all the basic stuffs like oven and frying pan for those family who want to cook. As I am on business trip I don’t really use these facilities. The breakfast variety at poolside at level one 10 is not as much variety compared to the hotel side. Overall, the room is comfortable to stay for big family.
Oversæt
Svar fra overnatningssted: Dear Foong Jiaen,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in rergard to the breakfast options at Level 10 as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel &* Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience