Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences anmeldelser

Pullman Kuala Lumpur City Centre Hotel & Residences

4, Jalan Conlay, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaVis hoteloplysninger
Pullman Kuala Lumpur City Centre Hotel & Residences
Pullman Kuala Lumpur City Centre Hotel & ResidencesPullman Kuala Lumpur City Centre Hotel & ResidencesPullman Kuala Lumpur City Centre Hotel & Residences
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Gæsteanmeldelser

8.7/10
Meget god
2396 anmeldelse
Bekræftede anmeldelser
Placering9.0
Faciliteter8.5
Service8.5
Renlighed8.7
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Alle anmeldelser(2396)
Positive anmeldelser(2276)
Anmeldelser med billeder/video(685)
Lækker morgenmad(329)
Praktisk for shopping(193)
Store værelser(124)
Fantastisk til forretningsrejser(90)
Lækker buffet(58)
Near mall(17)
Luksuriøst(14)
Negative anmeldelser(115)
Gæstebruger
Deluxe-lejlighed med 1 soveværelse
Overnattede i jun. 2025
Par
10 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jul. 2025
We had a very pleasant stay in Pullman last week. Hotel was bright and welcoming. Good location, very near Pavillion Mall. Special mention to Sedap restaurant's Mr Reza who was very attentive and welcoming. We definitely enjoyed chatting with him. Food was excellent too. Pics attached below. Another special mention is Ms Jimmy from the breakfast buffet area on level 10. Always smiley and paid special attention that we got what we requested for.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for the fantastic review. It's outstanding your time at Pullman KLCC was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Reza and Jimmy who ensure our guests are getting the best level of service. That's what we like to see! It's wonderful that you enjoyed our convenient location. We're also glad you appreciated our hotel's atmosphere!We can't wait until your next visit so we can once again share our service from the heart with you.Kind regards,Devi,CGuest Experience
yee woon
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2025
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 31. jul. 2025
request away from lift, but the room assigned nearby lift. location walkable to pavilion
Oversæt
A. Eddie Syukrie Pg Abdullah
Prestige-værelse med kingsize-seng
Overnattede i jun. 2025
Forretningsrejsende
1 anmeldelse
8.5/10
Meget god
Slået op den 13. jul. 2025
Location excellent near shopping complex. Counter Reception not friendly, especially indian male. Breakfast not suit with the price breakfast but overall ok so and so..
Oversæt
Svar fra overnatningssted: Dear A.Eddie Syukrie Pg Abdullah,Thank you for the wonderful review about your stay here at Pullman KLCC. It's truly our pleasure to ensure only the finest of services are given to all of our guests. We, however, will indeed take note about your counter experience to ensure we improve in the future. We look forward to welcoming you back here to Pullman KLCC Hotel & Residences soon for a more rewarding experience.Kind regards,Devi.CGuest Experience
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 7. jul. 2025
Great Stay! The location is excellent, very convenient and close to attractions. The hotel itself is wonderful—clean, comfortable, and well-maintained. The buffet was delicious with a good variety of food. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking time to provide feedback regarding your stay. and rooms I am happy to hear that you enjoyed the location of the hotel. We strive to deliver exceptional guest service and I am happy that we were able to meet your expectations at Pullman KLCC Hotel & residences.Kind regards,Devi.CGuest ExperienceI hope we will get a chance to welcome you back in the future at Pullman KLCC Hotel & Residences.
Kwek Evaline
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2025
Rejs med venner
4 anmeldelse
7.5/10
Slået op den 29. jun. 2025
Room was very small & front desk service always no answer. Room facing construction (no view). Swimming pool lack of maintenance (super disappointed). Someone tried to open our door twice (lucky we double lock internally). We just checked in around 11am & housekeeping came around 5pm to clean our room despite the DND button was on. Super disappointed during our stay.
Oversæt
James Pan
Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Solorejsende
3 anmeldelse
7.0/10
Slået op den 28. jun. 2025
Room is big with bathtub and is dated. Breakfast is good as it reflects local culture. However, when long stay above 3 days. Things seems abit too local and services tends to be abit iykyk.
Oversæt
Svar fra overnatningssted: Dear James Pan,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the condition and age of the accommodation as it will help us to continually improve our guests experience. We are delighted that you enjoyed breakfast. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
Dreamy
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2025
Rejs med venner
6 anmeldelse
8.0/10
Meget god
Slået op den 27. jun. 2025
The staffs not welcoming. From doorman to housekeeping. No smile or greetings. When we came bsck n car stopped infront, no One assist to open the door even when we are having difficulty coming out!  Housekeeping did not clesn room well n failed tp replenish tea/coffee bags! Buffet breakfast was good spread. Hot delicious croissants! Tasty malay kueh. Concierge was good though on our last day 25/6/25. Location is v gpod, about 5mins walk vis bsnysn tree connector next door to pavilion.
Oversæt
Svar fra overnatningssted: Dear Dreamy,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to your arrival experience as it will help us to continually improve our guests experience. Your comments have been directed to the front office and house keeping teams for prompt action. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
Zacky-
Lejlighed med 2 soveværelser
Overnattede i maj 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 25. jun. 2025
My trip to the luxurious Pullman Hotel in Kuala Lumpur was absolutely fantastic! From the warm welcome to the elegant rooms with stunning city views, every moment was exceptional. The dining options were superb, offering delicious local and international cuisine. The rooftop pool and spa provided the perfect relaxation, while the central location made exploring KL effortless. Impeccable service and attention to detail made my stay unforgettable. Highly recommended for both leisure and business travelers!
Oversæt
6/7
Svar fra overnatningssted: Dear Zacky,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience
Rameesa Begum Dhajudeen
Lejlighed med 2 soveværelser
Overnattede i maj 2025
Familie
2 anmeldelse
6.0/10
Slået op den 17. jun. 2025
Stayed at the 2 bed room apartment. We took 3 of such room. Requested all on the same floor due to family convenience as we had toddlers. But request could not be meet. Room cleanliness was not up to standard. Lift way at level 26 had a bad smell due to the overnight garbage . Room was dusty , toilet bath tub was not convincing to have to soak. Day 2 saw a cockroach crawling out from the toilet. Housekeeping took about 10 min to attend to it . Breakfast for residence was so boring . Mostly vegetarian bases. 3 days were same items. Will not consider for a stay again.
Oversæt
Svar fra overnatningssted: Dear Rameesa Begum Dhajudeen,Thank you for taking a moment to detail your recent experience and bringing this to our attention. In reading your review, it is clear that we failed to meet your expectations, and for that, we are very sorry. Your concerns regarding our accommodation will be shared with the housekeeping and kitchen teams, and we will determine how to best move forward in this area. Please accept our sincerest apology for your room experience. Your feedback is much appreciated, and we look forward to getting even better for our future guests at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience
Radz Razak
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Par
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. jun. 2025
The location was great with a beautiful room. Highly recommended to those who like to have a short stay in Kuala Lumpur.
Oversæt
Svar fra overnatningssted: Dear Radz Razak,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future.Kind regards,Devi.CGuest ExperienceDevi.CGuest Experience
titan007
Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 11. jun. 2025
Great hotel with great location. Everything is in close proximity, klcc and twin towers are 10-15 minutes by walk.
Oversæt
Svar fra overnatningssted: Dear titan007,Thank you for sharing your review.We're thrilled you enjoyed our prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We can't wait to see you again soon for another amazing experience at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience
Fida.
Prestige-værelse
Overnattede i maj 2025
Par
6 anmeldelse
7.0/10
Slået op den 13. jun. 2025
Stayed here for my birthday trip. My husband requested a small decoration or a cake since it was my birthday, but the request was turned down — which is fine. We dropped them a text prior to booking to ask if there was any motorcycle parking, as we travelled by bike. They do have motorcycle parking, but unlike cars, which can be parked right outside the hotel, motorcycles must be parked in the basement — strictly at your own discretion, as the hotel does not bear any responsibility for damages or loss. We don’t recall seeing any CCTV there. Mind you, my husband’s motorcycle accessories are expensive. Thank God, nothing was missing or damaged. Check-in: Not trying to be petty, but I’ve never been to a hotel where they don’t hand items directly to you. It’s basic service etiquette, you know? My passport wasn’t returned to me by hand — it was placed on the table. Room: We booked the Prestige Room and requested a smoking room, but didn’t get one — again, that’s fine. However, the air-conditioning wasn’t working properly. It was so humid that we ended up perspiring in our sleep every night, even though we set the temperature to the lowest. The walkway outside our room was actually cooler than the room itself. For sure we love the location because Pavillion is right opposite. Other than that, there’s room for improvement as comfort plays a huge part especially when travellers just had a long ride/drive to your place.
Oversæt
TK—
Deluxe-lejlighed med 1 soveværelse
Overnattede i apr. 2025
Forretningsrejsende
10 anmeldelse
10/10
Enestående
Slået op den 31. maj 2025
Overall, my stay was good — clean room, friendly staff, and great location. However, there was renovation happening right next to my room, and just a notice paper felt a bit underwhelming for a 5-star hotel. I expected a bit more in terms of guest experience.
Oversæt
Svar fra overnatningssted: Dear TK,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the upgrading project noise as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience
Freddyisfree
Deluxe-lejlighed med 1 soveværelse
Overnattede i apr. 2025
Familie
12 anmeldelse
7.0/10
Slået op den 24. maj 2025
The apartment is same age like my grandpa. It’s ok to have all the old wooden furnitures but not the home appliances. The fridge is smelly, seems like smtg rotten inside for quite some time and couldn’t get rid the smell. TV is half smart. Other than the location don’t expect others
Oversæt
Svar fra overnatningssted: Dear Freddyisfree,Thank you for taking the time to review your most recent stay with us at Pullman KLCC Hotel & Residences. Whilst we are certainly not a new property, we can safely confirm that your grandpa is much older than us! Opened in July 2002 as Prince Hotel and rebranded as Pullman KLCC in August 2015, we are 23 years old. Your comments regarding the fridge have been highlighted to the housekeeping team. We have several on-going upgrading projects at the residence tower to enhance guests' room experience. Please accept our sincerest apology for your room experience during your previous stay with us. We hope to earn your recommendation in future should you consider staying with us again.Kind regards,Devi.CGuest ExperienceKind regards, Devi.CGuest Experience
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Par
2 anmeldelse
10/10
Enestående
Slået op den 12. maj 2025
Location is ok. Have to walk 10 mins to get to convenient stores. Super comfy big bed. Great services.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience