Big M Hotel

My recent stay was excellent! The room was quiet, clean, and very comfortable. The entire building was well-maintained, and I had nothing to complain about. The staff was courteous, and the overall experience was relaxing. Would definitely recommend this hotel for a pleasant and hassle-free stay. Great value for money.

Have good experiences in this place. It’s really easy to go anywhere because the LRT and MRT station is the next of this hotel. And of course this hotel in the middle of Kuala Lumpur. The staff is really helpful and nice, the room boy offering me to clean the room even tough I’m not put the “clean room” sign. The disadvantage is that it’s a bit noisy, because the hotel is next to the train station. Overalls everything is really good. Hopefully I can come here again

I stayed at this hotel recently and had an overall okay experience. The staff were friendly, and check-in was quick and smooth, which I appreciated. The room was fairly clean, but I did notice the pillowcase was wrinkled, which gave a slightly unkempt impression. I stayed at Room 415, and the housekeeping staff isn't friendly to me even my girlfriend as well, not well train. One thing that really concerned me was the lack of security during the night. From 11 PM to 6 AM, there was no security staff on duty. When I asked about it, the hotel staff said the security takes a rest during those hours. That was quite worrying, as there would be no one to help if something were to happen during the night. I hope the hotel can consider having security available overnight to ensure the safety and comfort of all guests.

Clean, comfortable room. Close to the key places of interest…

Good for a night stay just for sleep. This hotel is for the backpackers as it is near to lrt masjid jamek. No parking provided. Not suitable for a family.

best location