Big M Hotel

Small rooms, but a budget friendly place. Food is readily avaliable, even at night

Stayed at this hotel many times. Relatively well maintained. Value for money.

I really enjoyed my stayed here . It is just a few mins walk to the metro and walking distance to central market and china town . McDonald’s or KFC or Watson is just beside the hotel or opposite. A few minis walk you can find unique cafes .’ You can grab easily from any shopping mall back to the hotel . I will definitely come back to stay. Thank you 🙏

My recent stay at this hotel was quite disappointing in some aspects. The pillowcase in my room was extremely wrinkled and had an unpleasant smell, even though the housekeeping staff insisted that they had ironed it. While the bedsheets were smooth, the condition of the pillowcase made me uncomfortable. The housekeeping service left much to be desired. I stayed on level 5, and the staff there didn’t seem welcoming at all. When I requested an extra toilet roll, I was told to call the reception instead of being assisted directly, which made me feel unwelcome. The security staff, Raj, was not friendly, adding to the overall unpleasant experience. On a positive note, the reception staff was helpful, particularly a Chinese gentleman whom I believe might be the owner. He provided excellent service and left a good impression. If this hotel wants to continue attracting guests, significant improvements are needed in housekeeping and staff attitude.

We love all about this hotel. Close from station, masjid jamek, pavilion, easy to grab foods. The rooftop is nice, room also nice with very helpful staff and luggage room that we can leave our stuffs. Thankss. Recomended!!

•The room is very nice & clean •The receptionist also friendly and helpful •This hotel also near to many shops & fast food restaurants •Walking distance to Dataran Merdeka, Lrt Station, Pasar Seni & Petaling Street This is my 3rd time Overall ⭐️⭐️⭐️⭐️⭐️