The Sky Suites KLCC Kuala Lumpur

This was a really bad experience over all. The flat wasn't clean.. there was no hand wash or toilet rolls available and on asking repeatedly for the same no one cared to respond. They were quick to let us know extra charges on early checkin and late check out but when asked any questions on soap, rolls etc. there was radio silence. I would recommend this place again to anyone.

Hotel location is very good. Walking distance to Petronas tower. They should have a lobby for guest while waiting for the room.

Please refrain from booking this property. It has a lot of red flags. 1. They will not answer your queries via Whatsapp or e-mail prior to the checking in day. The only OK thing is they will answer your call, I called on the checkin day because I needed to know the checkin procedure, they answered but very limited info were given. 2. The room and the stay itself is OK. Plus the location is very good. This might be the only pros of this place. 3. There is an extra deposit of RM200 for the room and parking charge of RM20 per day. They will ask you to bankin when you collect the key cards. This info is not mentioned in the hotel information, and since they tell this right before you take the key card, you somehow could not avoid it. 4. They will give instructions to return the key cards by asking you to send videos. They say they will only refund after they got the key cards and check the room. This is ok, it's common for homestay operator to do this. 5. Here comes the most dissapointing part from my experience, I was accused of taking out a TV/android box from the room. When I argued saying such item never existed in the first place, they said they have proof that the item was there before but never send the proof to me. I ask them to check back, they questioned why I didn't tell them the item was not there in the first place. When I check there is not mentioned anywhere either in the listing or in the messages they send to me during checking in. How could I know there's such thing in the first place. Basically, having a TV/android box in a homestay is not a common thing here. Sometimes if the homestay are equipped with netflix or any paid tv service, they will spell it out in their listing. So how should I know there is a TV/android box in the first place. Usually I will ask for WiFi, that's it. If there's a WiFi, we can access all those paid TV service from our own appliances, no TV/android box is needed. In the end, they never refunded my deposit and not a single explaination let alone an apology was offered. This is my first time having this kind of experience. It is very dissappointing and I just hope no other people have to experience the same.