Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur anmeldelser

Berjaya Times Square Hotel, Kuala Lumpur

1, Jln Imbi, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaVis hoteloplysninger
Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala LumpurBerjaya Times Square Hotel, Kuala LumpurBerjaya Times Square Hotel, Kuala Lumpur
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Gæsteanmeldelser

4.3/5
Meget god
736 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.2
Service4.2
Renlighed4.3
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Alle anmeldelser(736)
Positive anmeldelser(679)
Anmeldelser med billeder/video(232)
Store værelser(85)
Praktisk for shopping(80)
Fantastisk udsigt(38)
Fremragende til børn(27)
Fantastisk swimmingpool(24)
Fantastisk mad(22)
Near mall(7)
Negative anmeldelser(57)
Anonym bruger
Club Premier Suite
Overnattede i nov. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 14. dec. 2024
The location is not bad. Excellent service. I booked a club suite, and they do allow late checkout. The bathtub has stains. Very convenient, downstairs is a shopping mall. Overall is still worth staying.
Oversæt
6/11
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your detailed feedback. We are glad you appreciated our convenient location, excellent service and the benefits of staying in our Club Premier Suite, including the late checkout option.It is great to know that the proximity to the shopping mall added to the convenience of your stay.However, we sincerely apologize for the condition of the bathtub and appreciate you bringing this to our attention. Rest assured, we will address this issue promptly to ensure our standard are consistently maintained.We are grateful for your kind words and we look forward to welcoming you back for an even better experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Gæstebruger
Premier-værelse
Overnattede i nov. 2024
Familie
3 anmeldelse
4.2/5
Meget god
Slået op den 29. dec. 2024
A lovely stay right next to the shopping mall. The food court is excellent and on each floor of the mall you are offered massages for as little as 30 MYR. The rooms are spacious and well maintained. Easy check-in and checkout. Even though it is slightly dated it was worth it.
Oversæt
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for your wonderful feedback.We are delighted to hear that you had a lovely stay and enjoyed the convenience of being next to the shopping mall, as well as the excellent food court. We are also glad that you appreciated our well-maintained spacious room and the seamless check-in and check-out experience.Additionally, we are pleased to inform you that we are currently in the process of upgrading our room facilities on a scheduled basis to enhance our guests' comfort and experience. We look forward to welcoming you back again soon.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
GLGL
Superior-værelse
Overnattede i nov. 2024
Familie
7 anmeldelse
4.0/5
Meget god
Slået op den 27. dec. 2024
Hotel room was big and comfortable, though blanket is a bit thin while air-con was strong, and toilet sink would give out a foul smell sometimes. Breakfast is nice though its vegetarian and there are no meat options.
Oversæt
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your feedback. We are pleased to hear that you find our room spacious and comfortable, and that you enjoyed the breakfast offerings.However, we sincerely apologize for the issue with the blanket thickness and the air-conditioning; your comfort is important to us, and we will review the room amenities to ensure they meet our guests' needs. Regarding the wash basin in the bathroom, we take cleanliness and maintenance matters seriously. We will promptly investigate and resolve the unpleasant odour to ensure a more comfortable experience for our guests.We look forward to welcoming you back for an even more comfortable and enjoyable stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Anonym bruger
Superior-værelse
Overnattede i nov. 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 26. dec. 2024
Spacious room. Variety breakfast and super delicious 😋. Easy and Smooth check in and check out.
Oversæt
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your pleasant experience and awarding us a perfect rating.We are absolutely delighted to hear that you enjoyed our spacious room, the variety of our delicious breakfast, and the seamless check-in and check-out process. Your kind words are truly appreciated, and we are pleased to know that we could contribute a making your stay enjoyable.We look forward to welcoming you back for another exceptional experience in the near future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Harman Omar
Familieværelse
Overnattede i nov. 2024
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 9. dec. 2024
The hotel location was great as it was located near many malls. The breakfast was a vegetarian menu, so it was not to my family liking. The aircon room was so inconsistent that the room would be hot and we needed to call the technician a number of times.
Oversæt
Svar fra overnatningssted: Dear Mr Harman OmarWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your feedback with us.We are glad that you appreciated our hotel's convenient location, which is indeed close to many shopping malls. However, we understand that our plant-based breakfast menu may not have met your family's preferences, and we apologize for any inconvenience this may have caused. We are committed to providing a sustainable and environmentally-friendly dining experience, and our plant-based menu is a key part of this effort. We also apologize for the issue with the air conditioning in your room, which resulted in discomfort and the need for repeated technician visits. Please be assured that we will address this issue to ensure a more comfortable stay for our future guests. We appreciate your feedback on areas for improvement and we look forward to welcoming you back for a more pleasant experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Cody Hurrac
Superior-værelse
Overnattede i nov. 2024
Solorejsende
20 anmeldelse
4.5/5
Fantastisk
Slået op den 18. dec. 2024
Nice place to stay easy access. But need to improve the access card. I need to change few times. Since the card can’t even put close to phone.
Oversæt
Svar fra overnatningssted: Dear Mr CodyWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your feedback. We are glad to hear that you appreciated our strategic location. However, we sincerely apologize for the inconvenience you experienced with the access card. Please rest assured that we are actively looking into this matter to ensure the cards are functioning correctly and that this issue does not occur again in the future. We truly appreciate your understanding and feedback, and we hope to have the opportunity to welcome you back for a more seamless stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Amit
Superior-værelse
Overnattede i nov. 2024
Rejs med venner
3 anmeldelse
2.7/5
Slået op den 8. dec. 2024
Berjaya Times Square Kuala Lumpur is located in the heart of the city, offering the convenience of being within a mall. My room was a studio apartment on the 43rd floor, providing breathtaking views of the city skyline. However, the service left much to be desired, and the cleanliness was only average. On the positive side, Indian breakfast options were available, which was a nice touch. Overall, it’s a decent choice for a short stay of 1-2 nights, especially if location and views are your top priorities.
Oversæt
Svar fra overnatningssted: Dear Mr AmitWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your honest review of your stay with us.We appreciate your acknowledgement of our hotel's prime location within the shopping mall and the spectacular city view from your room.We are also pleased that you enjoyed our Indian breakfast options, which we offer as part of our effort to cater to the diverse tastes of our guests. However, we sincerely apologize for the shortcomings in our service and cleanliness, which clearly did not meet our usual standard. We will take your feedback seriously and make immediate improvement to ensure a better experience for our future guests. Once again, thank you for considering us a decent choice for short stay and we look forward to welcoming you back for a more pleasant experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur
AlvinKoh
Premier-værelse
Overnattede i nov. 2024
Familie
3 anmeldelse
4.5/5
Fantastisk
Slået op den 25. dec. 2024
Very good location. The shopping mall was just below and Jalan Alor was just a street away
Oversæt
Svar fra overnatningssted: Dear Mr KohWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the convenience of our location with its easy access to Berjaya Times Square shopping mall and also to Jalan Alor, known for its vibrant food street which is just a short walk away, offering a wide variety of delicious local cuisine.We sincerely value your patronage and we are grateful for the opportunity to serve you. We look forward to welcoming you back for another great experience.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
believeinmiracles
Premier-værelse
Overnattede i okt. 2024
Par
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 25. dec. 2024
I had a fantastic experience at Berjaya Times Square Hotel. The check-in process was seamless, and the front desk team was friendly and efficient. I wasn't informed that breakfast is vegetarian! They should inform guests upon check-in. The room was spacious with a sofa and luggage area. I particularly appreciated the luxurious bedding,bath tub, well-stocked minibar. They restocked the minibar everyday! The titbits and drinks were very nice! The hotel's location was ideal, close to the heart of KL - Bukit Bintang and of course, Berjaya Times Square is connected to the hotel. I would recommend Berjaya Times Square to anyone looking for a blend of luxury, comfort, and accessibility. But you may want to consider the vegetarian breakfast buffet.
Oversæt
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you so much for your wonderful feedback. We are delighted to hear that you had a fantastic experience with us and that you enjoyed our seamless check-in process, friendly front desk team and spacious room with its luxurious amenities.We recognize that our plant-based breakfast may not align with everyone’s dietary preferences, and we continuously strive to accommodate a diverse range of tastes. For your reference, our website highlights that we exclusively offer a plant-based breakfast to support healthier and more sustainable dining choices. Nevertheless, we will ensure better communication during check-in and throughout the guests’ experience to better inform guests of our offerings.We are also thrilled to hear that you appreciated our location, close to Bukit Bintang and directly connected to Berjaya Times Square hotel.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay soon.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Jacq25
Superior-værelse
Overnattede i okt. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 2. dec. 2024
We had a free upgrade of room however our booking is day by day. Not 3 days in a row. So we need to renew the room everyday. Location of hotel is good, service of the staff are great. Rooms are clean and cosy.
Oversæt
Svar fra overnatningssted: Dear JacqWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the complimentary room upgrade, as well as our convenient location, clean and cosy rooms, and most of all the excellent service from our staff. We look forward to provide you a more seamless experience on your next stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
AH KWEE
Deluxe med 2 soveværelser
Overnattede i okt. 2024
Familie
7 anmeldelse
4.5/5
Fantastisk
Slået op den 21. nov. 2024
Wheel chair friendly, can loan wheel chair from hotel with a refundable deposit of $100 ringgit, friendly staff and conncted to shopping mall and mono rail
Oversæt
Svar fra overnatningssted: Dear Ah KweeWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your experience.We are pleased to hear that our hotel’s facilities was convenient for your needs. We strive to ensure all our guests have a comfortable and accessible stay. Thank you for highlighting our easy access to the shopping mall and monorail station, as well as the helpfulness of our friendly staff.We look forward to welcoming you back for another great experience.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Fasya S.
Superior-værelse
Overnattede i nov. 2024
Par
21 anmeldelse
5.0/5
Enestående
Slået op den 30. dec. 2024
My fav hotel for a short staycation in KL. Definitely will come back!
Oversæt
Svar fra overnatningssted: Dear FasyaWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you so much for your kind words and perfect 5/5 rating.We are delighted to be your preferred choice for a short staycation in Kuala Lumpur.It is always a pleasure to have you with us, and we are delighted to know that you plan to return.We look forward to welcoming you back soon for another memorable and relaxing stay at Berjaya Times Square Hotel, Kuala Lumpur.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Tan
Superior-værelse
Overnattede i okt. 2024
Familie
2 anmeldelse
4.0/5
Meget god
Slået op den 21. nov. 2024
Prata for the buffet breakfast is good. Location is good too which is linked to a shopping mall.
Oversæt
Svar fra overnatningssted: Dear Mr TanWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your experience.We are happy to hear that you enjoyed the prata bread at the buffet breakfast.It is also great to know that you appreciated our prime location, conveniently linked to Berjaya Times Square shopping mall.We look forward to welcoming you again for another enjoyable stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Chew Yuan
Familieværelse
Overnattede i okt. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 23. dec. 2024
Hotel clean and upgrade to spacious room. 21th floor nice view. Swimming pool can see the twin tower.
Oversæt
Svar fra overnatningssted: Dear Mr Chew YuanWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your feedback.We are thrilled to hear that you appreciated the cleanliness of our hotel and the upgraded spacious room with a beautiful view from the 21st Floor.It is great to know that you also enjoyed the swimming pool with the stunning view of the Twin Towers.We look forward to welcoming you back for another memorable stay in the near future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.
Anonym bruger
Suite med 2 soveværelser
Overnattede i okt. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 2. nov. 2024
Overall consider good. Hotel abit old but cleanliness consider ok. We found some dirty on blanket top requested to exchange new. Hotel arrange for exchange immediately. Car park is not free. Snacks is free.
Oversæt
Svar fra overnatningssted: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your honest review.We are glad to hear that overall, you had a pleasant stay with us and that our cleanliness met your expectations. However, we sincerely apologize for the initial issue with the blanket, but we are glad to hear that our team was able to arrange or a replacement immediately.As the car park is not managed by us, it is a separate entity from the hotel.Nevertheless, a flat rate of RM13 has been specially accorded to hotel guests by the carpark management which otherwise would be a RM3.00 per hour rate.However, we recognise the importance of the issue to our guests and are actively exploring potential solutions to provide better value.We look forward to welcoming you back for a more pleasant experience.Best wishesRaymond NgExecutive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.