Ascott Kuala Lumpur anmeldelser

Everything was great. Check in was a breeze. The room assigned was at a higher floor with a good view. Very clean suite. I would come again in future.

We are two families of 7pax going for a weekend overnight outing. We checked in an Airbnb with 4.95 rating and to our horror the place smells like sewerage, human waste in toilet bowl, curtain falls of rail, stained bedsheet etc all the horrible things you can think of. It was a nightmare, definitely not a 4.95 experience. We left the place in disgust and in the hurry to find new place to stay, by luck we found this gem online. Mind you we stayed in many of the 4-5* hotels in the kl golden triangle area and i don’t know why we never thought of Ascott KL even though we frequent Ascott Penang. The other hotels were good, but for the size of my company, this place is perfect! Some may say the design is from the last season, but we don’t mind it at all. Its clean, has great facilities, spacious, absent from foul odour even in the toilet. That’s all we ask for! Shoutout to the team especially Ms Shahira who listens to our story sympathetically and went above and beyond to turn our disastrous day back into an enjoyable one. We’d probably return soon!

Convenient location near KLCC (8 min walk). Service is great, rooms are comfortable and well maintained. Note however that the restaurant is currently under renovation.

Apartment is large and spacious. But furniture and amenities are run down and old. My last visit in June 2022 is still fine but the stay this time is bad. Fridge is leaking and cannot even close properly. Aircon in one of the bedroom is also not functioning properly. Very disappointed in the brand of Ascott which was the highest class of their brand. Will not be staying at Ascott KLCC anymore.

Location is nearby restaurant and malls. However buffet breakfast had limited options and spread.

Perfect location! Big Apartment Room! Very friendly hotel staff. Nice roof top pool! All in all a great and amazing stay at Ascott of you plan to come with your family.

Location for the property is good. However, we go a unit where Aircond is not that cold, after we feedback to the front deck, they arranged another unit for us, and the residence manager come personally to our room for apologies

amazing but resturant doesnt operate and the breakfast is terrible. hotel is nice though

Nice hotel Very clean And comfy The location is great near by everything

very spacious, clean and great view. staffs are very friendly and helpful. Will stay again when visit KL.

The location is very convenient and the staffs are friendly.  I will definitely stay here again.

"Strategic location. Spacious room with complete amenities. Excellent service. Room cleanliness could be improved."

Basic of a Hotel for me is cleanliness, it was not the case , the breakfast was served in a restaurant that really needed a major cleaning. The room was smelly and the pool, although beautiful had no service at all. Location is great but I would not return

Overall had a wonderful experience in Ascott, The rooms were big and comfy, had a kitchen & huge living rooms. The balconies were big but not really maintained as the floors were a little dirty and the building was a little old. The toilets were huge and the bath tub was longer than usual which made soaking in it much more comfortable. However, the balcony doors had a little issue with staying closed and the we found a roach in the kitchen cabinets. Overal 9/10 would stay again, price is a little steep & the air conditioning isn’t very strong. Do note that parking is 10RM, requires room card validation. ( no free parking )