Hotel Sentral Pudu @ City Centre / Bukit Bintang

This hotel is a bit far from bukit Bintam. You need to walk around 15 mins to the train station, take a train, and then you can reach bukit Bintam. Around the hotel don't have a food stall, the same thing you need to walk around 15 mins then can reach food stall, this area a bit quiet, not safe to walk at night, beside hotel many shop, but all no open, no many people in the street, not advise for lady and family with child. I checked in around 8.30pm, and I booked for 3 days 2 nights here. During my booking , I required a queen bed .When I checked in, they arranged for me a 2 single bed without my noted, a lady from the front office saying, "She upgraded me to premium room [ 2single bed ] for free, as "Queen's bed is not suitable for us. I stay or she stay? How to she know queen bed is not suitable for us. The room doesn't have toothpaste and a small body shampoo only. On the last day, I was required to extend one night , and a lady from the front office told me that if I needed to extend ,I got to pay for extra, as the room currently I stay is premium room, I told her I did not required for upgrades to premium room during my checked in the 1st night, if you want to change back to the original room when i required, I'm OK, I told her I don't mind to change room , if will cos very inconvenient for both of us, then she say will ask her boss, ending I stay the same room without charge me extra. Just to highlight, the night staff at the front counter both very unfriendly . Ask him something he all says, Don't know, you wait morning 7am ask the counter team. I don't understand why you put them night shift and everything don't know Room cleaning needs to be improved as we find some insects around the wall running around. For this price, I am sure not coming again to stay here.

The only downside is the check in takes a long time. Others are okay.

It was good just the room has no internet. So for those travelers that working this hotel is not for you