Hotel Stripes Kuala Lumpur, Autograph Collection

Good hotel with enough space. Everything worked, but internet connection was poor and the hotel provided a router to improve connection. The breakfast was good. Everything were more than average.

Great Location, But Disappointing Stay I stayed at Hotel Stripes for 11 nights, and while the location was excellent—close to a train-monorail station, main attractions, and plenty of restaurants in a quiet area—the overall experience was disappointing and not what I expected from a 5-star hotel. The staff were polite and helpful, but they were not always available around the pool area and during breakfast service. The room was a major letdown. With no windows or balcony, limited natural light, and insufficient indoor lighting, it felt dark and claustrophobic. Additionally, the bedding, especially the pillows, didn’t feel clean and should be thoroughly washed or replaced. The WiFi connection was extremely poor throughout my stay, which was frustrating and inconvenient. The swimming pool area was unsafe and poorly managed. I witnessed a guest slip on wet stairs, dislocating his shoulder and requiring an ambulance. No staff were present during the incident, and the wet stairs made the area hazardous. The poolside bar was left unmanaged during day hours, and while there was a water dispenser, water glasses were often unavailable. Breakfast was another disappointment. The food options were very limited, and the quality was poor—not what you’d expect from a hotel with a 5-star rating. While the location and polite staff were positives, the overall experience fell far short of expectations. After 11 nights here, I can confidently say I wouldn’t recommend this hotel or stay here again.

The parking for this hotel is managed by the hotel valet at RM10/vehicle per stay as the building doesn’t have its separate parking area and you will have to leave the keys to them which is fine as no issue arises during my stay with regard to my car. The check in process is smooth, breakfast choice is a bit limited but the service provided by the staff is top notch. Room is clean but the TV channels provided from the viewing selection is also limited. The surrounding area has various options for dining, from locals to other variety of cuisine, so the guest can choose to dine and/or have breakfast outside of the hotel instead which is reachable by foot. The location is also nearby a monorail station and not far from other attractions.

Pros Spacey room Room similar like in picture Nice customer service staff are hospitable and make u feel welcome Big toilet and big tub(suitable for giants Many eateries around the hotel within 5-10mins walk Cons Toilet floor can be really slippery when wet, only towel mats are provided but not slid proof. Not much of a view from room but can go up to infinity pool at top floor for better view. Drain flies at shower area. Really unexpected for the kind of room and hotel I am booking. Everything was good except this.

I recently stayed here and I was thoroughly impressed with every aspect of my stay. The cleanliness of the hotel was impeccable—everything from the rooms to the common areas was spotless and well-maintained. The location is fantastic, situated in a convenient area close to key attractions and restaurants, making it easy to explore the city. The service was exceptional; the staff were friendly, attentive, and went above and beyond to ensure a comfortable stay. As for the amenities, they were top-notch, offering everything I needed, from a well-equipped gym to a relaxing spa. I highly recommend this hotel for anyone seeking a flawless experience. 5/5 across the board!

We recently had the pleasure of staying at this charming hotel, and it was an unforgettable experience. Our spacious accommodations were beautifully designed, blending comfort and style perfectly. The highlight was the stunning rooftop pool, offering breathtaking views of the city—an ideal spot to relax and unwind. The service throughout our stay was exceptional; the attentive and friendly staff went above and beyond to make us feel welcome. Overall, this hotel exceeded our expectations, and we can’t wait to return for another delightful getaway!