Bitz Bintang Hotel Kuala Lumpur

PRO The location was great, near to mrt & famous jalan alor and bukit bintang CONS i check in around 6pm & yet the room was not ready & the cleaner still cleaning & spraying perfume in our room. The room was stink as hell, maybe from the toilet itself.

Good location & the staff very friendly

Room was ok. But i thing the frontdesk worker name Ahmad not very helpful. Not very friendly. But morning shift is good n friendly. Thats all

The room was very small and limited to placing the luggage when it was opened. The bedsheet was old, stained with colour and not clean. The towel is torn, dirty and old. Water leaking problem on the ceiling during the first day of stay. They agreed to change room on next day due to no room available on Christmas day when we checked in. However, the room air-con was not very cool. The location is good and surrounded by various malls and restaurants and it is accessible around Bukit Bintang area. Nearby MRT easy to take transportation as well but noisy because of busking activities on the street below until 1 to 2am. Overall, the staff was friendly and helpful, except for the ceiling problem and cleanliness room for improvement.

No house keeping to clean the room and spoilt bath rack and toilet sink

The linen was dirty!