Indie Hotel Kuala Lumpur anmeldelser

THE REVIEWS ARE THERE FOR A REASON! The female staff at the front desk was extremely rude and unhelpful. We checked in after 3PM and got told rooms not ready. The lady spoke to fellow staff like we did not exist. There's no greetings there's no apologies and nothing. We got rooms separated in two buildings and many parts of the room facilities are broken. The sheets are visibly stained. Don't be fooled by the exterior and your money is better spent else where. When we finally got a room there are still people inside!!! We were standing outside of the room and they treated us like we didn't exist. No eye contact no greetings nothing at all. We told them we were tired and need the room and asked them to leave! The guy stared dead at us and threw the remote hard on the desk!!!!! Very very rude and hostile hotel. DO NOT BOOK! To the owner of indie hotel : the reviews are there because the customer service is so poor.

I just love the deco & amenities in the room. Good value. Clean. Many hotels at this price now only provide basic toiletries like shower gel but Indie Hotel is not only providing toothbrushes but also shower cap, sanitary bag, vanity pack, coffee, tea a mini fridge, safe box, iron & ironing board. The shower area is separated by a glass enclosure so you don't wet the whole bathroom. Strong hot shower. Comfy pillows & mattress. They gave 4 pillows for 2 pax. Quiet although our room faced the road. Friendly receptionists. There is free parking space for 5 cars. Can walk to Bukit Bintang. I will stay again if I come to this area.