Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Location is great, free breakfast is good too. Room size is about right but cleanliness could be improved. Facilities are a bit old but the the price, I have no complaints

Location is great, sometimes grab takes longer as slightly more expensive as the location during peak times. But it’s very central, we could walk to Twin Towers in 10-15 mins from the hotel. The room is very clean, beds and everything. The beds are very dry comfortable and I had nice sleeps there. Hotel offers one soft pillow and one firm pillow, both are nice. However, the wall is thin and we would hear the guy next door talking loud to most 2am. We called the reception, the lady came up and reminded the guest, however, he kept on talking after the staff left, so light sleepers will require some luck not to have one of those next door guests. The breakfast is very chaotic, it’s so busy and everyone is in everyone’s way, it’s not a very peaceful start of mornings, and cleaning of tables was slow. This hotel is not bad for a short stay for my personal preference.

Good choice for travelers seeking centrally located hotel with all the necessary comfort and services

I stayed at the Holiday Inn Hotel with my daughter, and we had a pleasant experience. The location was perfect—very convenient for getting around Kuala Lumpur. The room was just right for two people, clean and comfortable. I highly recommend this hotel if you're planning to stay in KL!

The hotel is 20 minute walk from The Petronas twin towers, a 4 minute walk to the nearest metro station Raja Chulan station (Mono Rail ) and somehow centrally located. The affordable price is its selling point but the hotel is building that’s not really old but a bit dated. The AC is not cold enough specially now where it’s the monsoon season and it’s hot and so humid.

Very good service and location and also breakfast.