Hotel Venice

The hotel quite comfortable and clean. The check in process also not taking long time. But only for iron we need to go downstairs to irin clothes because its not prepare in the room.

Overall this place is nearby town and time Square overall good for stay and cheap to

THIS IS THE WORST HOTEL I EVER BOOKED. I checked in at midnight and i saw they posted at the lobby that - there is no refund after check in - i never seen a hotel post something like this at their reception table. And after i came inside the room, i finally understand why they show it. First of all, the room don’t even look like the photos. I book a deluxe room with a big window in the end they give me a room that don’t even can walk easily. Super tiny, with 2 small windows that i couldn’t open.The room was so dirty. Inside the wardrobe, lot of trash . The floor and the furniture was super dusty. And lot of insects. Ants, spiders webs on the walls… it’s everywhere. Last but not least…. Look at the toilet bowl…. It’s so disgusting. I contacted trip services. And there was nothing helpful here. They declined my request to cancel my stay. But the staff in the morning promised to change me another better room. When i go back and tell the receptionist in the evening, he just told me all fully booked. And not even apologize for it. His attitude was so impolite. This is my worst experience ever

Location

Will stay here again for thw proximity to all the good foods

very strategic location, near to ICC Pudu, Berjaya Times square and lot of good food. Very nice to meet the men staff at morning which help my problem, cos the 2 women staff at night didn't help at all. Room is standard, maybe need improvement in maintenance wallpaper&bathroom.