Opus Residences by Opus Hospitality

The apt was nice, space, clean and very comfortable. 5 mins walk to Maharajah Lela LTR stn, 10 mins walk to Petaling Street China Town. Slot of restaurants there. Two LTR stations away to Berjaya Sq, coach stoping point.

Its so good.I came back here many times. Love the facilities in the building

I just feel like this has a spa resort feeling for me but is actually better than that. Stayed so many place has never felt a special connection towards a architect of a housing like this. Scroll through some comment section and see european guest stay excellent comment and decide to book it here for a try for most of them have great taste with regards in life so i just book out of curious and it just surprise me with so many great qualities. It is just a safe heaven for me to throughly sleep well over here. The building of this unit is real house, great sound proofing and very spacious unit. Really enjoy.

Had a last minute cancellation of our accommodation as it was not up to the standards of what we paid for so we had to look for another place, came across Opus Residences, read the reviews and immediately booked it. even tho it was a last minute booking, they were so welcoming and they definitely did not disappoint! we had an amazing view of the twin towers from our rooms and it was really worth our stay. they even offered so many activities like karaoke-ing, golfing, PS5 and even late check-outs. this place was definitely worth the price, we really enjoyed our stay.

I stayed at this hotel and had no problems the first night; it was beautiful. However, on the second night, the AC started leaking while I was sleeping, soaking all my clothes and even damaging my passport. I reported the issue to the reception desk, and while they sent someone to fix it, my belongings were already ruined. The manager I spoke to was incredibly rude. She blamed me for putting my bag under the AC, as if it’s normal for an AC to leak. Instead of taking responsibility for the poorly maintained room, she escalated the situation unnecessarily. A simple apology could have resolved everything, but instead, it involved the police. They refused to compensate for the damage, and I had to use a dryer for my wet passport. The manager even had the audacity to say she couldn’t replace my passport, which I never asked for. I was in a stressful situation without my passport, and getting a new one during Chinese New Year would be a nightmare. When she finally spoke to her boss, they agreed to give us a refund, but the manager insisted we leave immediately. I wasted so much time in the lobby while they were fixing the AC instead of taking care of my things. It was chaotic, and all we wanted was to dry our clothes and get ready to leave. On a brighter note, we had great service at the Ritz Carlton, which kinda made us feel better after that awful experience. Also, the hotel security guy was very kind and helped us during the situation. I wouldn’t recommend this hotel due to their lack of accountability and poor customer service.

On the first night of my business trip, there was no Wi-Fi connection in the room I had booked specifically for work purposes. This made it impossible for me to complete my tasks. I contacted the service center but was informed that the technician had finished work at 6 PM, so the issue could not be resolved until the following morning.