J-Hotel by Dorsett

I booked a Superior Plus room, but the room was small, and the low ceiling and dust made me feel suffocated. What really made me consider changing hotels was the design of the basement parking. They installed a car lift mechanism, which is highly impractical given the low ceilings throughout the building and the limited space to lift the cars. My friend’s car was even scratched due to the tight parking area and the poorly designed system. Additionally, the entrance to the parking area is a one-way path with no clear signage or instructions. Overall, it was a very disappointing stay, definitely no next visit to this hotel.

The location is amazing! It’s within walking distance to Pavilion mall. The room is tidy and comfortable enough. No complaints. The staff are very friendly

Overall cleanliness has to improve. Walking distance to various shopping mall Staff was very friendly and helpful

Strategic location and very convenient for me to get a transport.

This is my 4th time staying at this hotel. Everything is fine during my stay but they really need to step up in terms of maintenance. Otherwise I love the location!

The worst experience ever in KL. The hotel is situated in a backyard that reminds me of a slum. We booked "superior" room, and were put into standard room instead. Only after complaining and long discussions we were moved into "superior" room, which was slightly bigger, but still far from superior. The breakfast was an offence, you can't call this even breakfast. Butter rotten and yellow, no choice and watery instant coffee, staff wearing dirty clothes......simply disgusting In Trip pictures a fancy entrance is shown, it's not from this hotel, it's a fake! Overall a complete disaster, never again!